Business Development Manager

StarTech.com is seeking a results driven Business Development Manager to accelerate revenue growth and expand strategic channel partnerships. This role is ideal for a high performing sales professional who excels at building meaningful relationships, identifying new opportunities, and turning strategy into measurable results.

As a key contributor to our growth strategy, you will strengthen collaboration across channel partner organizations, deepen engagement with our end customers, and drive targeted business development initiatives that directly impact revenue. You will have the opportunity to grow our business footprint while developing partnerships that create lasting value.

Key Responsibilities 

Strategic Account Growth & Relationship Management

• Own and grow revenue across assigned channel partners by increasing StarTech.com’s share of wallet and product penetration. 
• Build executive, sales leadership, and high-impact rep relationships within partner organizations. 
• Map partner sales teams to their top end-customer accounts and identify expansion opportunities for StarTech.com solutions. 
• Develop and execute joint business plans that close performance gaps and maximize revenue potential across key accounts. 
• Align marketing, standards programs, and customer engagement initiatives to accelerate growth. 

 

 Enablement, Listings Growth & Customer Value

• Increase product penetration and active listings across managed partners by identifying gaps and securing new SKU placements to expand StarTech.com’s portfolio presence. 

• Deliver focused sales enablement and training that improves rep confidence, accelerates conversion, and drives revenue growth. 

• Align Customer Success resources strategically to retain and expand high-value end-customer accounts. 

• Provide actionable market intelligence to influence product prioritization and commercial strategy at StarTech.com

 

Pipeline Discipline & Commercial Performance

• Build and maintain a healthy, diversified pipeline including volume opportunities, standards initiatives, and project-based engagements. 

• Improve opportunity velocity, conversion rates, and forecast accuracy to consistently achieve revenue targets. 

• Utilize CRM tools to manage pipeline health, identify performance gaps, and inform commercial strategy. 

• Own revenue forecasting and deliver predictable, repeatable performance within assigned book of business. 

 

Enablement, Customer Value & Strategic Feedback

• Deliver structured sales enablement and product training to increase StarTech.com mindshare within partner sales teams. 

• Leverage StarTech.com’s Customer Success team to protect and expand key end-customer relationships. 

• Strengthen end-customer engagement through partner alignment to drive long-term retention and lifetime value. 

• Provide market intelligence and structured feedback to internal stakeholders to enhance product positioning and go-to-market effectiveness

 

Decision Making & Autonomy 

• The Business Development Manager operates with a moderate level of autonomy, executing strategic sales initiatives while receiving clear direction and regular guidance from leadership to ensure alignment with business objectives. 

• Leadership sets defined goals and closely monitors progress on key end customers and targeted sales representatives, ensuring accountability and measurable outcomes. 

• Performance metrics, including pipeline growth and conversion rates, are actively tracked, with leadership providing ongoing support to remove barriers and optimize effectiveness. 

• Decisions made in this role directly impact revenue growth, channel partner relationships, and overall customer success, requiring a balance of independent problem-solving and strategic collaboration. 

• While day-to-day decisions are made independently, major challenges, strategic shifts, or high-impact opportunities are escalated to leadership to ensure alignment with broader business goals. 

 

Relationships & Communication 

• Internal: Works closely with Partner Success Leadership, Marketing, Customer Success, and Product teams to drive aligned sales strategies. 

• External: Engages directly with channel partner sales representatives, end customers, procurement teams, and industry stakeholders