Workday Systems Analyst II

 

Hi, we're Oscar. We're hiring a Workday Systems Analyst II to join our People Systems team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

 

About the role

As the Workday Systems Analyst II, you will improve the Workday support strategy, conducting data/systems analysis, and leading design/testing projects.

You will report to a Workday Systems Architect.

This is a hybrid role. You will work part of the time in the Los Angeles office and part of the time work-from-home/remote. #LI-Hybrid

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $96,000 - $126,000 per year. The base pay for this role in all other locations is: $86,400 - $113,400 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

 

Responsibilities

• Develop the systems support model strategy through trend analysis focused on systems issues and enhancements. Lead weekly team stand up meetings which summarize volume, capacity, and trend analysis. Consult with stakeholders, process SMEs, and Systems team across HCM, Compensation, Benefits, Time & Attendance, and Payroll to align on issues, perform root cause analysis, and identify solutions.
• Serve as the primary point of contact with People Service Center on systems related issues to ensure the support process operates efficiently and is meeting SLAs.
• Build training roadmap for People Service Center based on support trend analysis and train key stakeholders.
• Collaborate closely with People team and stakeholders on process improvements and all system related issues
• Engage in process optimization and standardization, along with other duties as assigned
• Lead project testing; develop test scenarios and drive testing sessions
• Troubleshoot Workday configuration issues and errors with the ability to resolve/correct non-complex problems
• Collaborate with senior architects to identify potential solutions; develop prototypes and design requirements documentation
• Assist in developing and performing data audits; analyzing EIB files, integration errors/logs, etc
• Manage and deliver reports and reporting requests following Oscar’s reporting philosophy
• Participate in testing new configurations, enhancements, and releases in Workday
• Develop and maintain training materials and participate in change management efforts including training and educating the business on Workday and People team processes and systems
• Monitor HRIS inbox and ticketing 

Qualifications

• 3+ years Workday HRIS experience
• 3+ years of relevant experience in a fast-paced, high-pressure, professional environment
• Functional understanding of HR systems and experience working in a cross-functional matrix with clients
• Configuration experience with at least 2 of the following Workday Modules:
  • Advanced Compensation
  • Payroll
  • Time Tracking
  • Benefits
  • Absence
• The utmost discretion and tact in handling highly confidential and sensitive information
• Capacity to work with a variety of work-styles and personalities
• Ability to develop clear, actionable steps and manage to deadlines. 

 

Bonus Points

• HR certifications (i.e. SPHR, PHR, SHRM-SCP)
• Dashboard development experience in Workday
• Experience in tech or startup environment

 

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives..

Pay Transparency: 

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation:

Oscar applicants are considered