(Junior) Expert Customer Portal & Opportunity Management (m/f/d)

In your role as (Junior) Expert Customer Portal and Opportunity Management (m/f/d) you will be responsible for the development and implementation of mission critical global projects.

Your tasks

• Drive the development and implementation of a global customer portal with focus on electronic orders and their automatic processing within the existing system landscape (e.g. SAP)
• Drive the development of an Opportunity / Configure Price Quote module within the CRM to support the field sales force in the creation of opportunities and quotes
• The projects include
  • Identification and evaluation of new requirements (from customers but also from the sales organization) including their regular re-prioritization
  • Planning and execution of development sprints including scheduling together with the responsible (external) development teams
  • Ensuring the quality of the development results
  • Ensuring the operational readiness of the system with regular coordination with all relevant stakeholders
  • Scaling the solution within the Fresenius Medical Care country organizations including the preparation and execution of rollouts
  • Identifying and evaluating country-specific requirements
  • Definition and evaluation of KPIs for system assessment (acceptance, savings, etc.)

Your qualification

• Successful vocational training or university degree in the fields of business informatics, economics, business administration, engineering, computer science or a related discipline
• Initial experience with global (IT) project work in interdisciplinary teams / also acquired through internships or working student activities
• Good and solid basic economic understanding, experience in the area of quotation or ordering processes and/or in the healthcare sector is an advantage
• Quick thinking and willingness to take responsibility in an agile, dynamic and global working environment and to proactively drive topics or identify solutions
• Solid knowledge of common MS Office applications in combination with strong communication skills
• Excellent command of written and spoken English, other languages (especially Italian, Spanish, French, German) are an advantage

Our offer to you 

There is a lot for you to discover at Fresenius, because we have a lot to offer. No matter in which field you are an expert (m/f/d) and how much experience you bring with you - for your professional future with meaning: 

• The opportunity to work on a mobile basis, individually in consultation with your manager 

• Whether in front of or behind the scenes - you will help to make better and better medicine available to more and more people around the world 

• Individual opportunities for self-determined career planning and professional development 

• A corporate culture in which there is enough room for innovative thinking - to find the best, not the fastest, solution together 

• A large number of committed people with a wide range of skills, talents and experience 

• The benefits of a successful global corporation with the collegial culture of a medium-sized company