Sr. Director Business Solutions Partner

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For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

Job Description

Summary: 

We are seeking a trusted advisor, an experienced and highly skilled Sr Director - Business Solutions Partner to join our dynamic Enterprise Architecture team. This role liaises with business stakeholders and combines a deep understanding of business relationships and strong communication with a solid focus on product management. The role acts as a bridge between business units and the IT, EA, strategy, or service delivery teams, fostering strong relationships to drive value, innovation and strategic priorities. This position requires exceptional interpersonal skills, IMO/FMO business acumen, a data-driven and growth-mindset to improve business operations performance, assist with driving revenue growth, and foster strong relationships with key stakeholders. 

Key Responsibilities:

Business Relationship Management: 

• Develop and maintain strong relationships with internal teams, external partners, and carriers to ensure effective communication and collaboration. 

• Serve as the primary liaison between business stakeholders and architecture and delivery teams to communicate business needs and ensure alignment on product goals. 

• Cultivate a customer-centric mindset, ensuring that feedback from stakeholders is integrated into product strategies and designs. 

Demand Management and Strategic Partnership: 

• Actively participate in business planning processes, bringing a value-focused approach to align with organizational goals. 

• Facilitate strategic discussions to uncover opportunities, clarify business needs, and prioritize initiatives. 

• Bring strategic planning and prioritization capabilities to drive organization alignment and balance resource constraints. 

Product Management and Solution Advocacy: 

• Partner with Solution Architecture and Delivery teams to ensure successful planning-to-execution of products, solutions and services 

• Develop and implement product roadmaps, ensuring timely delivery of product updates, enhancements, and new features that align with business goals. 

• Monitor product performance by tracking key metrics related to production, quality, and revenue. 

• Leverage data analytics and reporting capabilities to measure product success and identify areas for improvement. 

Value Realization, Reporting & Analysis: 

• Develop business value realization framework – KPIs/OKRs. 

• Ensure business priorities and initiatives deliver expected outcomes by aligning KPIs/OKRs with business value. 

• Continuously measure and communicate business value generated from projects/services. 

Change Enablement, Cross-functional Collaboration and Communication: 

• Serve a change agent to promote new ideas, processes, solutions. 

• Act a facilitator to address conflicts between various stakeholders and use conflict resolution techniques to resolve disagreements, align on shared goals and maintain candor and trust. 

• Promote a culture of open and honest communication and constructive feedback to prevent and address potential conflicts early. 

• Lead and/or participate in strategic meetings with leadership to discuss product performance, market trends, and future plans. 

Recommendations & Strategy: 

• Stay informed about industry trends, market shifts and emerging technologies that could impact the business. 

• Provide guidance and actionable recommendations for continuous improvement and innovation based on market insights. 

• Develop business cases for future product designs, ensuring alignment with business objectives and Affiliates and Agents needs. 

• Lead the development of Capability-driven-planning and business architecture function. 

Qualifications/ Minimum Job Requirements: 

Education:  

• Degree in business and product management, Information Technology or Organization Psychology or Strategic Business Communication (MBA Preferred)
• BRM Ins