Human Resources Business Partner - Sales (Remote)

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

Our people are at the heart of our success. 

That’s why our continued investment in our people—including employee engagement, DE&I, and attracting, developing and retaining top talent—has never been greater. Lakeshore’s People Team is growing, and we are currently searching for a dynamic HR Business Partner to align business objectives with our employees and management in designated business units. Reporting to our Director of HR, you will create partnerships across the HR function to deliver value-added service with multiple stakeholders at senior business level and coaching team members and business leaders that reflects our organizational objectives. If this sounds like you—and you’re an amazing person to work with—we’d love you on our team! This position can be fully remote. 

A day in the office looks like this: 

• Consulting with business stakeholders at senior business level (VP+) and coaching team members and business leaders by providing HR guidance when appropriate 
• Working closely with leaders and employees to improve effective working relationships, build morale and increase productivity and retention 
• Managing and resolving complex employee relations issues; conducting effective, thorough and objective investigations with confidentiality 
• Providing day-to-day performance management guidance to business management (e.g., coaching, counseling, career development, disciplinary actions) 
• Building and engaging in talent reviews and performance management process to ensure internal talent is developed effectively and that gaps are appropriately identified and addressed 
• Participating in evaluation and monitoring of training programs to ensure success; following up to ensure training and learning objectives are met 
• Leveraging workforce analytics to execute HR dashboards, ad hoc reports and employee engagement surveys to identify HR trends 
• Providing guidance and input on business unit restructures, workforce planning, organizational design and succession planning 
• Integrating and partnering with COEs in the Talent Acquisition, Learning & Development, HR Operations, Legal & Compliance and Benefit teams to implement solutions to support business scale and expansion 
• Establishing compensation strategy based on internal and external market research to incorporate into the business 
• Providing HR policy guidance and interpretation 
• Maintaining knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring compliance; partnering with the legal department and internal 

Qualifications

Got the skills and experience? Here’s what we’re looking for:

• Bachelor's degree preferred but not required 
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred 
• 4+ years of Human Resources Business Partner experience in high-growth organization. Big plus if experience includes supporting sales teams 
• 4+ years of experience resolving complex employee relations issues 
• High EQ with strong business acumen 
• Exceptional customer service skills, including the desire to lead others to success 
• Excellent presentation, verbal and written communication skills; must be an articulate and persuasive communicator 
• Demonstrated ability to lead or support major initiatives across a complex and growing business group 
• Project management and change management experience 
• Working knowledge of multiple human resources disciplines, including employee relations, diversity, performance management, talent reviews, and federal and state respective employment laws 
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices and the administrative practices related to those factors 
• Excellent time man