Lead Maintenance Technician - Condo

Overview

We are seeking an experienced Lead Maintenance Technician to join our team at a luxury mid-rise condominium in Carrollton, TX. This newly constructed property features residential units, retail shops, a large parking garage, and extensive common areas. The ideal candidate will bring expertise in vertical property maintenance (condominium, apartment, or hotel), and demonstrate leadership, technical skills, and a commitment to providing excellent service to residents.

The Lead Maintenance Technician will be responsible for providing exemplary service in a manner consistent with the values and mission of the Castle Group.  He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. 

Responsibilities

• Evaluates systems or facilities to determine maintenance or repairs that need to be performed. 

• Responsible for overall maintenance and physical appearance of interior and exterior of the building and common areas.
• Troubleshoot and maintain building systems including HVAC, electrical, plumbing, elevators, and fire safety systems.
• Identify and assist in addressing potential construction-related defects, coordinating with management and contractors as needed.
• Manage pool maintenance and ensure compliance with all local and state regulations.

• Conducts daily walk-through of property to ensure compliance with safety standards an aesthetically pleasing environment with fully functioning equipment and amenities.
• Maintain a clean and safe environment across all areas of the property including parking structures, lobbies, corridors, and amenity spaces.
• Assist with after-hours emergencies. 
• Maintain accurate maintenance records and inventory of tools, parts, and supplies.
• Collaborate with property management on capital projects, budgeting, and preventive maintenance planning.

• Collaborates with team members and inspects work performed; delegates assignments as instructed by Property Manager.

• Ensure that all safety and OSHA regulations are followed by teammates, including proper use of PPE’s.

• Responds to emergencies in the building as needed and maintains thorough knowledge and understanding of the emergency equipment and procedures established by Management.   

• Provides inspection reports and/or checklists to Property Manager detailing property condition, safety issues and any other critical items.  

• Responsible for stocking and organizing inventory of parts, supplies, and materials while ensuring all inventory purchases have proper approval from Property Manager  

• Other duties and responsibilities as assigned. 

 

Supervisory Responsibilities 

• May directly manage 1 or more teammates 

• Carry out supervisory responsibilities in accordance with Castle’s policies and applicable laws.   

• Responsibilities may include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and Experience 

• High school diploma or equivalency required.   

• 5+ years of maintenance experience in a vertical residential or hospitality environment (condo, apartment, or hotel).
• Strong working knowledge of HVAC systems, elevator operations, plumbing, electrical systems, and building automation systems.
• Experience with new construction properties and familiarity with identifying construction defects is a plus.
• CPO (Certified Pool Operator) certification preferred or willingness to obtain.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Excellent troubleshooting and diagnostic skills.
• Professional demeanor and strong communication skills.

• Additional vocational training and certifications such as HVAC, CPO certification or other certifications may be required 

• Knowledge and understanding of Material Safety Data Sheet (MSDS) required  

• Intermediate knowledge and understanding of irrigation, pest control, and landscaping. 

• Position will require a valid Driver’s License.