Skillbridge Intern - Deal Desk Analyst

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

The Role

SKILLBRIDGE DEAL DESK ANALYST PROGRAM

*This job is for candidates who are currently on active military duty and exiting the military within the next 12 months.

Why We Have This Role

The Qualtrics Revenue Operations Team is looking for a talented individual to help our growing pricing strategy team effectively review and perform analysis on pricing efficacy and adoption within our Sales division.

The Deal Desk Analyst supports Sales working with a variety of other internal support teams such as Legal, Finance, Business Planning, etc to deliver analytical solutions and pricing models to meet business objectives. You will help manage and improve Qualtrics’ pricing structures, capabilities, systems and policies based on insights from internal and external sources including, competitive dynamics, market trends, customer research, and cost information.

A background in Finance, Accounting, Economics, Statistics, Business or Information Systems is helpful for this role, but not necessary. Salesforce experience is also a bonus.

The position reports to the Pricing Manager of Revenue Operations.

 

How You’ll Find Success

• You’ll know you’re doing a great job when our sales team comes to you for deal support and the analytics you provide will help improve Qualtrics’ competitive position, drive market growth and ‘share of wallet’, along with increased sales. You can work cross-functionally, are a self-starter, can multitask, and manage your time successfully.

How You’ll Grow

• You will be exposed to a myriad of business and technical roles throughout the company

You will have the opportunity to make an impact on many internal processes as you’ll become the subject matter expert on many different workstreams

• You’ll find opportunities to step into other future roles within Revenue Operations, Finance, Business Planning, Enablement and many more

Things You’ll Do

• Act as a Sales-facing subject matter expert on process, policy, and pricing/packaging related matters
• Assist Sales teams in building and positioning complex orders, which involves acting as the liaison between Sales and key partners involved in the deal structuring process (e.g. Sales Operations, Accounting, Finance, Legal, Order Management, Product Marketing, etc.)
• Be responsible for the day-to-day quote and pricing approvals.
• Partner with Sales to ensure opportunities are properly built and tracked in Salesforce including stage, probability, booking amount, and various other required fields.
• Capture and operationalize feedback from Qualtrics sales teams about the effectiveness of pricing and packaging and  provide actionable guidance on areas of opportunity and improvement.
• AidSales with constructingQuotes, Rate Cards, and Enterprise Licensing Agreements
• Analyze pricing, discounting, and margin data
• Maintain an agreed upon SLA on deal turnaround times

What We’re Looking For On Your CV

• Customer-first mentality
• Strong working knowledge of Sales organizations, Sales quotas, and CRM platforms (i.e. Salesforce.com)
• Strong verbal and written interpersonal skills with demonstrated ability to communicate across multiple channels in a compelling and persuasive way.
• Ability to work with and analyze large data sets
• Comfortable giving guidance to Sales on larger enterprise agreements
• Experience delivering against multiple priorities at the same time along with strong attention to detail, planning and the ability to work in a dynamic environment.