Identity and Access Management Product Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Identity & Access Management- Data Services you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development 
• Trains customers to use data as an analytical tool, presenting information in new formats for exploration
• Manages the quarterly deliverables and establish OKRs for the Business Intelligence team
• Collaborates with engineering and experts to understand delivery efforts, manage dependencies, and adjust direction as needed
• Maintains up-to-date documentation and business and technical specifications

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Proficiency in SQL for querying databases and developing models
• Excellent written and verbal communication skills for conveying technical information to diverse audiences
• Stakeholder management skills, including prioritization, clear communication, and delivery of actionable insights
• Experience in Agile (Scrum) development methodologies
• Working knowledge of Business Intelligence tools such as QlikSense, Tableau, Cognos, Looker, or AWS QuickSight
• Experience working with multi-location teams

Preferred qualifications, capabilities, and skills

• Working knowledge of the Identity & Access Domain
• Understanding of cloud (AWS) architecture and capabilities 
• Use of Jira, JiraAlign, and Confluence for Product Management deliverables and documentation

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our comp