Children's Physicians - Spring Valley - Supervisor

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview
Performs a variety of clinical supervisory functions including leading and coordinating the daily clinical operational activities of the department and personnel functions. Ensures the delivery of quality patient care by holding staff accountable to established patient care and regulatory standards. Interprets policies and procedure to staff and patients/families. Builds, maintains and supports a culture that fosters effective working relationships within a safe working environment.

Essential Functions

•  Leads and supervises the daily clinical operational activities of the clinic to ensure that quality care is delivered efficiently to include: • Performs treatments, procedures, and medication / immunization administration in a professional and compassionate manner according to CP policy and procedures. • Completes an accurate assessment of physical, mental, emotional, developmental and social conditions when interviewing all patients and families in the office and on the telephone. • Coordinates the scheduling of diagnostic tests and procedures with the patient /family, other physicians/hospitals and insurance providers as determined by the needs of the patient. • Coordinates, provides, and appropriately documents patient and family education. • Demonstrates knowledge of and provides care based on age-specific or developmental milestones for infants, toddlers, preschool, school age, and adolescents according to CP protocols. • Demonstrates proficiency and use of critical thinking skills when performing phone triage. • Fulfills expectation of complete and accurate phone documentation by utilizing EMR workflows as directed. • Returns phone calls within determined response time ranges. • Promotes and encourages use of Children’s Connect by communicating with parents via online portal whenever feasible. • Attends required meetings and educational sessions and communicates all follow up information to staff, as appropriate. • Works at all times to promote teamwork within and among all CP locations. • Oversees the delivery of patient care and responds to unforeseen events adjusting patient assignments, as needed. • Effectively problem solves to maximize resources to maintain patient flow, quality patient care and open communication between healthcare team members/departments. • Ensures adequate staffing as defined by the Nebraska State Nurse Practice Act, and according to the knowledge and skills of the staff available. • Maintains appropriate skill mix of staff. • Follows up with own staff who are flexing or floating as needs change and to ensure they are supported clinically, introduced/welcomed as part of the team and assigned a buddy. • Works collaboratively with other leaders in meeting staffing challenges and takes accountability for impact of staffing decisions in department. • Ensures that staff have the supplies, equipment, information, and resources needed to provide quality patient care in a safe work environment. • Provides effective training on skills and changes within the industry to new and current employees. • Remains current on skills and training and serves as the clinical expert. • Plays integral role in planning for current and future staffing needs and resources. • Ensures smooth operational flow of the clinic. • Uses logic and sound decision making in solving problems. • Follows through, communicates, and monitors individual/area issues. • Evaluates the clinical knowledge and skills of individual staff in a timely, positive, fair manner, and coaches to staff. • Manages time effectively, sets priorities, and delegates duties appropriately. • Contributes to the changes and improvement of patient care practices. • Participates in Clinic Council. • Utilizes disciplinary process effectively. • Monitors progress of orientees/preceptors. • Maintains systems to provide adequate supplies and equipment to area. • Supports decisions of management team with staff. • Ensures all logs and data are maintained in compliance with state regulatory agencies. • Maintains and ensures proper timekeeping for staff.
• Supervises staff including, but not limited to, recruitment, hiring, merit recommendations, promotions, transfers, schedules, disciplinary action,