Account Executive, Group Sales| Full-Time | Coachella Valley Firebirds

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Account Executive, Group Sales will sell and service new and existing hockey ticket sales accounts, generate new leads, create new ideas to increase ticket sales, and help execute group sales campaigns for hockey games.

• Generate revenue using all sales methods, including cold calls, face to face appointments, arena tours, prospecting, and networking
• Actively prospect and research new sales leads
• Provide analytical and well documented reports for all clients and prospects through CRM software
• Prepare and conduct in-person meetings in and out of the office

This role will pays an hourly wage of $25.00-$26.50 and is commission eligible

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until October 1, 2025.

About the Venue

America’s hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.

Responsibilities

• Responsible for maximizing revenue through the sale of Acrisure Arena Pack ticket packages including season tickets, partial plans, group tickets, and individual game tickets
• Use cold calling, appointments and social selling as tools to sell season, group & partial plan ticket packages
• Call past customers and new customers to generate group ticket revenue
• Handle incoming sales calls from prospective clients for all ticket packages
• Participate in outside networking events to gain additional business & develop relationships with new leads
• Establish professional relationships in order to create repeat business and superior customer service
• Meet or exceed appointed sales goals for all ticket packages
• Maintain complete and accurate records for customers
• Track and manage weekly sales leads and activities, and overall sales through the use of CRM-Salesforce
• Staff all home games to assist ticket sales promotional programs
• Handle special projects related to the department as assigned
• Perform other duties and responsibilities as assigned

Qualifications

• Bachelor’s degree or better from an accredited college/university in a related field required
• Minimum of 2 years sales experience, preferably in sports/entertainment
• Excellent verbal and written communication skills in the English language required
• Proficiency in Microsoft Office is required
• Demonstrated ability to manage numerous business relationships in a professional manner
• Superior time management and customer service skills
• Ability to work flexible schedule including event nights and weekends as required, in addition to traditional business hours
• Must be highly motivated and positive, with the ability to handle multiple assignments under pressure
• Must be professionally aggressive, competitive, and possess a deducted attitude
• Must possess attention to detail, highly organized and ability to listen
• Familiarity with Paciolan and Salesforce.com (CRM) preferred
• Team player with a positive attitude, professionalism, resourcefulness, integrity, motivation, and a strong work ethic
• Competitive, self-motivated and creative-thinking skills and a team-first attitude
• Ability to work flexible hours including evenings, weekends, and holidays

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments