The Company

Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services.  We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.

Our People

At Wizeline, we are a team of near 2,000 people spread across 25+ countries. We understand that great technology begins with outstanding talent and diversity of thought. Our business was built on doing well and doing good, and our values of Ownership, Innovation, Community, and Diversity & Inclusion are embedded within our company’s DNA. We are committed to offering our Wizeliners the opportunity to create their career path and develop the skills needed to achieve their personal goals.

Community Impact

We are proud to contribute to local economies by developing technology ecosystems in places like Mexico, Colombia, and Vietnam. We also created Wizeline Academy, a free, community-based education program that teaches high-value skills to workers looking to advance their tech industry careers. As of 2022, Academy has served more than 28,000 students across 675 courses. Wizeliners have the opportunity to upskill by taking Wizeline Academy courses and can also share their expertise by delivering classes to students.

Responsibilities:

• Maximize value delivery while maintaining functional and technical quality.
• Foster a comfortable and motivating work environment through servant leadership.
• Align team objectives, strategy, and roadmap with customer and stakeholder needs.
• Manage risks and address blockers within the team.
• Implement and maintain visualization, backlog, and portfolio traceability.
• Monitor strategy execution and manage deviations from the plan.
• Promote team health and continuous improvement.
• Develop individual team members' careers.
• Establish and utilize performance and satisfaction metrics.
• Define and monitor development lifecycle metrics, resolving inefficiencies.
• Ensure cultural alignment between collaborating companies.
• Measure and optimize team work capacity.
• Assist technical leaders in implementing good engineering practices.
• Establish effective communication channels internally and externally.
• Foster collaboration with enabler teams to prevent initiative blockers.

Day-to-Day activities:

• Maintain open communication with the team through group sessions and one-on-one meetings to understand their current situation, motivation levels, and challenges, fostering a trusting environment.
• Review metrics with the team to identify areas for improvement and define action plans.
• Assist in resolving team impediments, escalating to the Product Owner or Vertical Leader when necessary.
• Facilitate Scrum events and ensure team members understand their purpose and value.
• Efficiently organize and facilitate Scrum events, assisting in achieving their objectives.
• Collaborate with the Product Owner on various issues such as backlog health, team objectives, roadmap planning, epic definition, dependencies, and improvement opportunities.
• Maintain communication with Scrum Masters from other teams within the same vertical and with the Lead Scrum Master on dependency management.
• Ensure proper data loading, workflows, sprint planning, statuses, and JIRA reports.
• Ensure compliance with Definition of Ready (DoR) and Definition of Done (DoD) criteria.
• Conduct workshops with the team to promote and implement best practices.
• Promote synergy and best practices within the area.

Are You a Fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

Must-have Skills

• Background in product development and agile methodologies.
• Knowledge of various agile approaches such as XP, Scrum, Kanban, Nexus, LeSS, SAFe, etc.
• Familiarity with build/deployment pipelines and related tools, including experience with CI/CD.
• Extensive experience collaborating with Agile teams, including working with SCRUM and Kanban in product-focused environments.
• Understanding of modern software development practices and techniques, including TDD, BDD, DDD, and API First.
• Experience in delivering programs, projects, or products.
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