Primary Home Care Field Supervisor/EVV Clerk

SUMMARY

This is a dual role: Part-time this incumbent will be acting in the role of: The Primary Home Care Scheduler/EVV Training Clerk is responsible for the coordination of patient staffing, maintenance and upkeep of scheduling records and log books, and the accurate and timely communication of scheduling changes between office and Personal Care Attendants (PCA) staff. He/She is responsible for the daily maintenance of the EVV call in/out system that monitors the Personal Care Attendants daily reporting of services performed and hours worked. They are also responsible for the accuracy and timely communication of scheduling conflicts to PHC Coordinator.

Part-time this incumbent will be acting in the role of: The PHC Field Supervisor/Trainer primary responsibility is to provide in-home initial training for PCAs, supervisory visits on Personal Care Attendants and the services being provided to the consumer are in line with the plan of care. S/he is responsible for training on the call in/out system on initiation of services and continuously as needed by the Personal Care Attendants.

RESPONSIBILITIES: PHC SCHEDULER/EVV TRAINING CLERK:

1. Conducting daily Visit Maintenance for all Personal Care Attendants in the Vincent System call in/out system for those PCA who fail to call in our out

2. The continuous updating of Consumer Schedules in the Vincent System as needed 3. Identifying PCAs who require daily visit maintenance for more than

3 consecutive days for continuous TRAINING on call in/out system

4. Staffing and TRAINING all Personal Care Attendants when assigned new consumers on EVV Call in/out process and approved task and hours

5. Providing coverage for those PCAs who have requested days off

6. Providing coverage for Consumers whos PCA has not reported to work or called in sick

7. Training Personal Care Attendants on Consumers Plan of Care and providing Attendant Orientation as needed

8. Submitting 1st start of care form to Caseworker on all new consumers for all payers

9. Submitting Delay in Service Initiation form to CW when unable to start by begin date on authorization form

10. Performing Attendant Orientations on PCAs who are eligible for a telephone orientation

11. Completing a Service Interruption form when identifying a consumer who is not being serviced (refer to Service Interruption form for reasons)

12. Updating Consumer status in Vincent as necessary (hold status when not being serviced, etc.)

13. Implementing increase/decrease in hours to include new attendant orientation as assigned by the program coordinator

14. Entering new schedules/ Updating schedules in Vincent for new or existing consumers when a change has occurredJOB DESCRIPTION __________ 1/30/18 Initial/Date 2

15. Identifying PCAs and calling PCAs to provide coverage

16. TRAINING PCAs on Landline/Token usage as needed RESPONSIBILITIES: PHC FIELD SUPERVISOR:

17. Responsible for completing all Pre Initiation Activities (PI) assigned by PHC Manager/Program Coordinator

18. If unable to complete PI submitting a Delay in Pre Initiation form to caseworker

19. Identifying new referrals that require a Practitioners Statement

20. Sending Practitioners Statement to MD for signature (ONLY applies to CAS/PAS consumers).

21. Identify the need for a client token, order and requesting a token devise, and placing the token device in the clients home. Responsible for the TRAINNG of all PCAs on Token devices with new consumers or when a TOKEN Device is lost or needs to be replaced in the consumers Home.

22. Conducting Timely Monthly Supervisory Visits when due for compliance.

23. Updating Supervisory Visit compliance in Vincent System to track next due date.

24. Conducting home visits for complaints of Abuse, neglect, and Exploitation by a consumer or a consumers representative, etc.

25. Educating and TRAINING Consumers and Personal Care Providers on how to file reports of abuse, neglect, or exploitation.

26. Completing a Consumer Grievance form at the time of the home visit (must obtain consumer or LAR signature)

27. Recruiting PCAs when needed for adequate coverage

28. TRAINING and Educating PCAs on how to use the call in/out process to include the Land Line Process and the TOKEN Process.

29. When not