Quality Assurance Test Coordinator - Activision

Job Title:

Quality Assurance Test Coordinator - Activision

Requisition ID:

R025572

Job Description:

Your Platform

Founded in 1979, Activision has continuously disrupted the world of entertainment as a leader in the videogame industry. With a history of delivering iconic game changers -- like Pitfall®, Tony Hawk®, Guitar Hero®, Crash Bandicoot™, Skylanders™ and Call of Duty® -- our obsession is delighting our players around the globe. Focused and committed to innovation, we consistently deliver the most beloved, engaging and successful entertainment. 

And while we have world-class franchises, infrastructure and resources, our success comes from a passionate, talented and diverse team of people producing greatness together. So, if you’re interested in our biggest priority, it’s our people. 

We’re currently driving the next era for our company and community by creating amazing experiences for fans and continuing to make Activision an inclusive place where everyone can thrive.

Join us, make history.  To learn more, check us out at www.activision.com, www.activisiongamesblog.com or @Activision on Instagram, Twitter, Facebook and LinkedIn.

The QA Test Coordinator is responsible for overseeing the day-to-day operations on the test floor, acting as an extension to the assigned QA Project Lead by assisting with the responsibilities of guiding a team of QA Testers through the functionality testing and/or 1st party compliance testing of an Activision product.  The QA Test Coordinator may also be called upon to perform in an acting QA Project Lead role, including organizing and leading the testing effort on assigned pre-release video games as well as being the main point of contact between Production staff, Development teams, and other Activision QA groups.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:    

Project Management

• Assists and makes recommendations to the QA Project Lead in overall project management including fielding and assigning tasks and tracking test team effectiveness and issues across the project.
• Assists and makes recommendations to the QA Project Lead with the creation and maintenance, and auditing of our sweeps.
• Assists and makes recommendations to the QA Project Lead with the completion of milestone assessment reports at Alpha & Beta in accordance with QA policies. 
• Collaborates with and makes recommendations to the QA Project Lead in creating informative and accurate daily reports and may be called up to ensure consistent distribution to designated Production and Management staff.
• Contributes towards the development of effective test plans and performing standard testing on console games to verify proper function, data content, performance, usability/playability, and hardware/software compatibility.
• Assists in special projects, such as demonstrations, training, surveys, focus groups, etc.
• Assists in forming and improving QA systems and procedures by making recommendations to Leads, Sr. Leads, and Managers
• Assist with the core testing of a pre-release title (or tracking live issues on released titles), flagging issues to be fixed, and verifying that resolved issues are fixed appropriately.

Database Administration

• Assists the QA Project Lead with a review of all issues entered by the test teams to ensure bug reports include required information and conform to Activision QA standards.
• Tracks high severity issues across the project to ensure that they are resolved for submission.
• Independently reviews and assigns out NMI issues to testers to ensure swift updates to developer and Production questions regarding issues.
• Assists the QA Project Lead with initial research and evaluation of all disputed (‘Not a Bug,’ ‘Will Not Fix,’ and ‘Duplicate’) issues. 
• Updates the database after each bug sweep.

Requirements:

Technical

• Proficient with DevTest / P1 & Jira or similar bug tracking database.
• Able to identify defects in software titles and report defects in a clear and concise manner.
• Capacity to create and implement innovative testing procedures and materials.
• Strong working knowledge of most popular console platforms and related peripherals, PC Software/hardware, and Microsoft Office (Outlook, Word, Excel).

Non-Technical

• 1+ year of experience working in the Activision QA Department or in a comparable Quality Assurance department.