Library Assistant (Mornings) - Sprague Library (Part Time)

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
• In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY:

Reporting to the Head for Access Services & Resource Sharing, the Library Assistant provides efficient Information, Circulation, Reserves and Resource Sharing services to the library’s patrons in support of its mission. This position also staffs the Front Desk, circulates materials, and maintains the library stacks, primarily during morning hours. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Carry out Library building opening procedures and perform routine duties. Oversee building issues during mornings including, but not limited to, handling complaints, addressing issues, and contacting facilities, public safety, and library administration as needed.
• Perform Access Services Department opening procedures, including preparing the Front Desk Area for operation, etc. 
• Work at the Access Services Front Desk. Provide strong customer service answering library users’ questions, providing directions, and managing general library operations to ensure that library policies are adhered to.
• Assist patrons with routine transactions such as check-ins and check-outs, renewals, registrations, and accessing and locating library materials.
• Respond to queries about other library services such as hold requests, Interlibrary Loan requests, access to study spaces, troubleshooting and reporting issues with library equipment, etc.              
• Make appropriate referrals to librarians, our 24/7 chat reference service, or another unit.
• Assist in training and supervising staff and student assistants in routine Front Desk and stacks operation procedures.
• Perform stacks area duties, including shelving, shelf reading and keeping the shelves organized and presentable.
• Assist the Resource Sharing department in processing of interlibrary loan requests including filling electronic requests, scanning, receiving and processing physical items.
• Perform other duties as assigned.
• Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED:

• Excellent customer service skills.
• Good oral and written communication skills.
• Punctuality, reliability, and excellent attendance.
• Ability to work a flexible schedule.
• Ability to lift (up to 50 pounds) and bend.
• Ability to use library equipment.
• Ability to work independently and as part of a team; good judgment and initiative.
• Cultural competency with the ability to work and communicate well with library users, faculty, staff and students from varied backgrounds and talents.

PREFERRED:

• One (1) year of experience in library work.
• Minimum of one year of college.
• Familiarity with standard library research tools (library catalog, subject/research guides, database and journal lists).
• Some computer skills and clerical experience with detail and accuracy on information input.
• Microsoft Office and Google Apps skills.

*NOTE: This is a Civil Service position.  As required by the State of New Jersey, in order to be certified to the position and attain permanent status in title, candidates are required to successfully serve a 4-Month Working Test Period.

SALARY RANGE: A09: $36,741.05 - $51,126.92 *NOTE: Salaries for internal candidates are determined by the New Jersey Civil Service Commission;s formula. Salaries for external candidates are determined up to step four, $41,536.34.

NJ SAME Applicants

This position is a non-competitive, unclassified posting and complies with the NJ SAME Program. If you are applying under t