Managing Director of Operational Excellence

Company Description

KIPP Kansas City Public Schools is part of a nationwide network of free, open-enrollment, college-preparatory charter schools dedicated to preparing students in educationally underserved communities for success in college and life. Our strength as a region serves as a catalyst for empowerment, change, and hope.

Founded in 2007, KIPP Kansas City Public Schools began with KIPP Endeavor Academy, serving approximately 31 fifth-grade students. Today, we educate approximately 1,000 students from Pre-K through 12th grade, with our community continuing to expand. Together with families and communities, we strive to create joyful, academically excellent schools that equip students with the skills and confidence to pursue their chosen paths—whether college, career, or beyond—so they can lead fulfilling lives and contribute to a more just world.

Job Description

Position Overview:

The Managing Director of Operational Excellence (MDOE) will play a critical leadership role at KIPP Kansas City, ensuring all non-instructional operations are aligned with the organization's mission and goals. The MDOE will develop and execute a strategic vision for school operations, covering areas such as facilities, technology, transportation, student engagement, and more. This role centers on driving operational efficiency while nurturing a culture of care, equity, and excellence for both staff and students.

The MDOE will partner closely with the Chief of People & Strategy and the leadership team to ensure operational success, ultimately contributing to a learning environment that supports educational justice and student achievement.

What You Will Accomplish:

• LEAD the operational strategy that supports KIPP KC’s goals while fostering a people-centered, equity-driven culture.
• BUILD operational systems that enhance efficiency and ensure students and staff have what they need to succeed.
• PARTNER with the leadership team to ensure smooth day-to-day operations and long-term success, driving forward KIPP KC’s mission.

Key Responsibilities: 

• Operational Leadership & Team Management

  • Lead the development and execution of KIPP KC’s long-term operational strategy, ensuring alignment with academic and cultural objectives.
  • Develop a people-centered, values-based culture that supports staff sustainability, retention, and development.
  • Lead, manage, and coach the school operations team, including facilities, front office, custodial, technology, and vendors.
  • Build scalable and equitable operational systems, policies, and procedures that support high academic achievement.
  • Work collaboratively with the leadership team to manage budgets, oversee operational priorities, and align resources with strategic goals.
  • Serve as a thought partner to the leadership team, anticipating challenges, influencing decision-making, and driving forward operational priorities.

• Facilities & Vendor Oversight

  • Build and maintain systems that ensure the efficiency of school operations, from technology and facilities management to transportation and student services.
  • Ensure all facilities operate safely and efficiently, adhering to health, safety, and environmental regulations.
  • Oversee preventive maintenance and repair plans to optimize building functionality.
  • Manage vendor relationships for services such as cleaning, repairs, and other facilities needs.

• Student Recruitment & Enrollment

  • Develop and implement student recruitment strategies to ensure full enrollment across KIPP KC schools.
  • Oversee all aspects of the enrollment and transfer processes, ensuring compliance with state regulations.
  • Collaborate with the family engagement team to ensure a seamless enrollment experience.

• Operational Efficiency & Student Data Management

  • Partner with the Data Team to manage accurate and compliant student data.
  • Oversee operational support for State Testing logistics and all major student assessments.
  • Ensure technology and equipment needs for both staff and students are met and aligned with academic goals.

• Transportation & Family Services

  • Oversee student transportation, including arrival and dismissal procedures, field trips, and athletics.
  • Manage communication channels between schools and families, ensuring timely and efficient information sharing.

• Budget Management & Compliance

  • Collaborate with the finance team to manage the operational budget, ensuring fiscal responsibility.