Associate Director, Digital Strategy

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At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

At Gilead, the Digital Strategy role plays a critical role for digital transformation, a strategic thought partner to our brands, and focuses on delivering a superior digital experience to our customers in the US. Within the Digital Strategy and Customer Experience team, the Associate Director, Digital Strategy is responsible for planning, measuring, and optimizing omni-channel efforts in collaboration with brand teams.  Working closely with cross-functional teams, you will ensure plans are aligned with the overall marketing and business strategy.

The Associate Director, Digital Strategy is at the forefront of revolutionizing omni-channel within Gilead US and feels comfortable compliantly pushing boundaries. This role entails breaking down silos and fostering cross-team collaboration to deeply understand audiences and align digital experiences with our core business objectives. As a strategic influencer both horizontally and vertically, you will define and drive change while inspiring cross-functional teams. Your role will encompass identifying innovative opportunities within the digital health landscape, ensuring regulatory compliance, and crafting digital experience strategies that enhance satisfaction, loyalty, and advocacy.

Job Description

Specific Responsibilities and skills

• Strategize and implement a cohesive way of working that transcends organizational silos, fostering collaboration across teams to ensure digital strategies align with business objectives.

• Exercise influential leadership both horizontally and vertically within the organization. Define strategy, drive transformative change, and inspire cross-functional teams.

• Collaborate as a Business Partner, aligned with Therapeutic Areas and digital capabilities, to ensure that digital strategies are driving business.

• Identify opportunities for digital health innovation and take the lead in developing and implementing digital health strategies that elevate patient outcomes and experiences, all while ensuring strict compliance with regulatory requirements.

• Collaborate closely with brand teams and cross-functional teams to identify pain points and opportunities for improvements in the customer journey, aligning these with ove