Patient Access Associate (Full-time; Days) - LCMC Health Urgent Care Clinic - Belle Chasse

🚑 Be the Calm in the Chaos—Welcome Patients When They Need It Most 

In an Urgent Care setting, no two days are the same—and your role is everything. 

As a Patient Access Associate, you’re the first face patients see when they’re not feeling their best. Whether it’s a sudden illness, minor injury, or unexpected need for care, you create a welcoming, efficient experience right from the start. 

Your ability to stay calm, organized, and compassionate helps patients feel supported—even during stressful, unplanned visits. 

💼 What You’ll Do (aka Keep Things Moving Smoothly) 

• Greet and assist walk-in patients and visitors with urgency and empathy  

• Manage high-volume check-ins, registrations, and patient flow  

• Accurately verify insurance, demographics, and required documentation  

• Coordinate with clinical teams to ensure patients are seen efficiently  

• Answer phones and assist with scheduling when needed  

• Explain financial responsibilities and collect payments appropriately  

⚡ What Makes You Great in Urgent Care 

• You thrive in a fast-paced, unpredictable environment  

• You can multitask without losing attention to detail  

• You stay calm and professional—even when things get busy  

• You’re compassionate and know how to put patients at ease quickly  

• You’re a team player who communicates well with both patients and staff  

🧠 What You Bring 

• Strong customer service and communication skills  

• High attention to detail and accuracy  

• Ability to adapt quickly and prioritize tasks in real time  

📋 Minimum Requirement 

• High School Diploma or GED (or equivalent experience)  

🎯 Why This Role Matters 

In urgent care, patients don’t plan their visit—they rely on you to guide them through it. 
Your role sets the tone for their entire experience. 

💙 Make a difference when it matters most—one patient, one visit at a time.