Senior Associate/Associate Director, Investor Relations Operations – Real Estate

Firm Overview

Manulife Financial Corporation (NYSE: MFC) is a leading international financial services group with a rich insurance heritage dating back to its founding in 1887. Manulife has built a strong reputation for providing reliable insurance solutions, which form the foundation of global business operations. This longstanding tradition of excellence in insurance underpins the company’s commitment to its clients. Manulife Investment Management leverages this deep-rooted expertise in asset management to offer a broad range of investment solutions across the Institutional, Retirement and Retail channels.

Private Markets Overview

Manulife Private Markets is a $100.4B investment platform built on a simple belief: the middle market offers highly attractive opportunities for investors who bring global scale, cycle-tested discipline, and long-term perspectives. We invest across Real Estate, Infrastructure, Private Equity, Private Credit, Timber and Agriculture acting decisively to uncover alpha in strategies where relationships create access, deep engagement shapes outcomes, and repeatable execution delivers enduring value. Anchored in insurance-grade rigor and inspired by a culture that prioritizes stewardship and sustainability, our teams pursue their highest-conviction ideas and deliver durable results across market cycles.

Team Overview

The Investor Relations “IR” Operations team acts as centralized hub that sits at intersection of capital raising, investment team support, and essential operational functions, driving the success of our organization’s fundraising and client engagement efforts. Acting as a strategic connector, this team orchestrates the flow of critical information through the production of marketing collateral, due diligence materials and requests, project management and internal reporting to ensure seamless collaboration between internal stakeholders. Through proactive anticipation of investor needs and streamlining complex processes, the IR Operations team aims to empower our capital raising initiatives and enhance the overall client experience by crafting accurate, timely, and impactful communication.

Position Description

The Associate Director will be an integral part of the Private Markets Investor Relations Operations team, led by the Managing Director, Head of Investor Relations Operations. In this high-impact role, you will be at the forefront of supporting our Investor Relations team and driving fundraising initiatives across both North American-focused Real Estate Equity and Real Estate Credit strategies. Based in Los Angeles, Boston, New York or Toronto the candidate will thrive in a collaborative environment, gaining visibility to top-tier investment teams in a fast-paced capital raising environment. This is a unique opportunity to play a pivotal role in shaping the success of the Real Estate platform while advancing your career in an innovative and results-driven setting.

Responsibilities

Leadership & Real Estate Strategy Expertise

• Provide senior day-to-day leadership within Investor Relations Operations team, fostering collaboration, reinforcing best practices, and ensuring disciplined execution across concurrent fundraising and client deliverables.

• Apply strong working knowledge of private real estate strategies—including Core, Core-Plus, Value Add, Opportunistic, and Real Estate Credit—to support positioning, investor engagement, RFP and RFI submissions, competitive analysis, performance summaries, and real-time diligence discussions.

• Work with the Private Markets and Real Estate team in a collaborative environment to create a best-in-class Investor Relations platform and program with a client-first philosophy.

Marketing Content Creation & Management

• Lead and own the end-to-end development and ongoing maintenance of core marketing and client-facing materials, including pitchbooks, factsheets, case studies, track record narratives, and meeting presentations, with a high bar for accuracy, consistency, and timeliness.

• Coordinate content development and logistics alongside the broader team for the Annual Investor Conference and other investor events, partnering with IR and investment teams to produce polished, decision-useful presentation materials and client-facing experiences.

Due Diligence Materials & Investor Information Requests

• Partner with Proposal Services to manage completion of Real Estate RFPs, RFIs, and DDQs, and ensure inputs are well-sourced, compliant, and aligned with consistent messaging.

• Respond to recurring and ad hoc investor requests by leveraging product knowledge and internal information systems;