Assistant Manager- Toy Store

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

Responsible for all business activities, including personnel, sales, promotions, special events, inventory, P&L and providing an exceptional shopping experience for all guests.

What Your Impact Will Be:

To support the planning and execution of all business operations, including personnel management, sales and promotions, inventory purchasing, and overall business administration. To ensure an outstanding shipping experience for all customers. To consistently meet or exceed financial goals and objectives. To foster a safe, engaging, and rewarding environment for all team members.

Staffing and Personnel Management (50%)

• Manage staff of 3 regulars and up to 20 seasonal employees.
• Ability to creatively navigate significant labor market challenges to maintain staff retention.
• Develop an annual compensation budget that supports our financial objectives.
• Train and motivate staff to optimize store systems, guidelines, and operations to maximize sales goals.
• Drive execution and maintain data integrity within team to drive Mattel POS and profit.
• Develop and manage weekly hourly scheduling and coverage plans.
• Establish daily priorities, schedules, and communicate with the team
• Provide on-going performance reviews, coaching and recognition to optimize targeted results.
• Resolve performance issues through utilization of corporate resources to gain positive resolution.

• Promote succession planning and career development through Mattel’s AP & CAP program.

• Provide leadership and role modeling for high performance team.

Sales and Promotions (25%)

• Develop a FY marketing and promotional calendar.
• Oversee the creation of all advertising campaigns including marketing strategy, creative and execution of all print ads, e-blasts, social media, website design, and updates. 
• Support Mattel special events including philanthropic, campus, comic con, brand events.
• Manage the development and deployment of quarterly Charity Catalogs Sales.
• Manage the weekly updating of the Promo Tool for sale prices and promotions.
• Support Mattel’s key strategy with enhanced toy and licensed Franchise Marketing brand statements.
• Provide early read data on Mattel new product launches.
• Leverage the store as a visual merchandising test & learn lab.

Operations: (25%)

• Develop proficiency in software applications and POS systems that are required to capture accurate store level data.
• Maintain budget based on corporate guidelines and look for opportunities to increase efficiency.

• Develop and track Open to Buy, inventory levels, pricing, sales, and margin to meet FY goals.

• Manage inventory flow to support El Segundo Toy Store, Holiday Tent, Charities, Resale Orders, Conventions, Employee Wish List and Special Events.
• Oversee inventory integrity, receiving, reports, on hands, shrink, adjustments and physical yearend inventory counts.

• Oversee daily sales by reviewing and auditing cash registers, deposits and sales and inventory reports.
• Assist with IT, POS terminal, store reports, and software challenges.

POSITION DIMENSIONS:

• Drives Execution
• Business Acumen
• Builds Collaborative Teams
• Communicates with Impact

Qualifications

What We’re Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED); 

• 3-5 years of experience leading in a retail environment

• Bilingual in English and Sp