Facility Services Specialist - Maintenance

Company Description

Ingram Content Group (ICG) is hiring a Facility Services Specialist to contribute to our manufacturing-warehouse team in La Vergne, TN.   

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization.  We ensure that our manufacturing centers and warehouse facilities function at maximum efficiency.   Safety is a core value in our manufacturing environment.  We emphasize this through training, education and accident prevention programs.  Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Job Description

Job Summary:  Performs a variety of functions within Facility Services and conducts repair and preventive maintenance functions for the LS facility, to include:  maintenance service or repairs in multiple areas, including; plumbing, carpentry, drywall repair, electrical, HVAC and painting.  Performs a broad range of staff/service functions related to the physical plant(s) including but not limited to: routine maintenance, assisting with building monitoring systems, and facility/grounds issues.  Accesses facility/equipment issues, determines if outside labor is needed, and obtains quotes from outside labor if necessary.   Reviews quotes for validity/pricing and processes work orders through appropriate channels to be completed.  Completes tasks proactively and as entered in the work order system to maintain the plant/equipment. 

Schedule: 1st Shift Monday through Friday​​​​​​

Qualifications

Education and Experience

• High school diploma or GED
• 3 years of experience in building and facility maintenance
• 2 years of plumbing, electrical, and HVAC
• 2 years of experience directing outside contractors

Essential Duties:

• Receives and provides initial investigation/analysis of service requests, estimates time and material cost of projects, and develops and executes plan of action required to effectively resolve service requests.
• Completes service requests as received through the work order system including drywall repair, paint, plumbing, electrical, HVAC, and other requests.
• Monitors and maintains building and equipment systems, including: humidification system settings, water softener and filtration systems; drinking water filtration systems; exterior door latches and locking mechanisms; windows; and roof leaks.
• Maintains chart and web-based recording systems and makes adjustments based on noted observations.
• Maintains adequate store of supplies to complete repairs/maintenance.
• Monitors deployment of contractors while on-site insuring proper credentials and building access needed to perform tasks.
• Installs signage such as: restricted area zones, facility utility areas, etc.
• Checks emergency equipment to ensure proper function and placement and emergency exits to ensure egress meets codes requirements at all times.
• Ensures all chemicals are properly stored on pallet containers or FM approved cabinets as required by law.
• Maintains universal waste accumulation/disposal and initiates physical transfer of HAZMAT to authorized carriers.
• Monitors recycle and waste disposal service validation.
• Ensures proper monitoring/maintenance of building security systems including: burglar and fire alarms and door access.
• Installs building hardware such as door handles and locking mechanisms.
• Performs all work in accordance with established safety procedures.
• Serves as a resource to others in the resolution of complex problems and issues.
• Oversees office/cubicle set up and relocation of office associates.

Other Duties

• Requisitions new supplies/equipment as needed.
• Other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of safety procedures, processes and guidelines
• Intermediate knowledge of plumbing, electrical, and HVAC
• Knowledge of the proper repair procedures for various maintenance jobs
• Knowledge and understanding of drywall and painting
• Knowledge of principles and procedures for personnel recruitment, selection, training, and staff level maintenance
• Knowledge of machines and tools, including their d