Sales Management Senior Executive - Global Head of Services Sales

We help the world run better

 

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

COMPANY DESCRIPTION

 

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity to our employees and customers across borders and cultures.

 

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.

 

JOB SUMMARY

 

The Global Head of Services Sales is responsible for the growth and health of the Services Sales & Premium Engagement businesses, as well as the strategic component of the services cloud portfolio transformation. Accountable for development and communication of holistic Services Sales, Portfolio and Premium Engagement strategy, and for executing against growth and health targets consistently and successfully through the regional structure. Provides a point of contact for responsibility areas across the 3-in-a-Box model and serves as a key leader in the CBO Chief Customer Office organization.

 

JOB DESCRIPTION AND TASKS:

 

Services Sales:

 

• Develop a strategic growth plan for global Services Sales, including an operational roadmap; execute through the regional structure.
• Steer performance and financial results of Services Sales, along with the Customer Success regions.
• Own the global Services Sales booking number.
• Innovate on commercial and, with CS&D and Partner organizations, delivery models.
• Drive the full Services Sales portfolio within the regional Services Sales organizations and in accordance with Board Area Customer Success and global Chief Business Office strategy.
• Represent single point of contact for SAP on Services Sales.
• Drive consistency, simplicity, speed, customer value realization and evelated customer experience.
• Work with CS&D to drive a successful end-to-end services engagement.
• Serve as Executive sponsor on key, global, strategic customers, and engagements.

 

Premium Engagement:

 

• Develop a strategic growth plan for global Premium Engagement, including an operational roadmap; execute through the regional structure.
• Develop the Premium Engagement global market; innovate via new technologies an digital modalities.
• Serve as Executive sponsor on key, global and strategic Premium Engagement customers and engagements.

 

Portfolio Design & Governance (PD&G):

 

• Manage the strategic component of the services cloud portfolio transformation through executing and accelerating the cloud service portfolio life-cycle.
• Support 3-in-a-Box involvement for portfolio roadmaps to safeguard the strategy and priorities of Winning Plans.
• Drive portfolio adoption at scale; define offerings which contribute to cloud revenue.
• Create and commercialize the roadmap, develop digital selling channels.
• Accelerate SAP's Service Portfolio shift to the cloud.