Technical Product Manager

Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what’s ahead. That’s why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®.

As a Technical Product Manager at Counterpart, you will play a lead role in planning, sequencing, and development of the future of the Company. You will be a primary stakeholder in the company’s product roadmap and crafting the vision of what will be valuable for the company to work on. You will help coordinate the needs of our Product, Insurance, and Engineering teams while helping to design the systems and features that shape the future of insurance. In addition, you will help evolve and better culture, rituals, and processes that underpin a high functioning engineering team and the organization more broadly.

YOU WILL

• Design and execute launch plans for new products and integrations in collaboration with insurance, field, data, and engineering teams. 
• Develop a deep understanding of existing user pain points and current systems and data flows. Use this knowledge to design practical and technically sound solutions to address user needs. 
• Drive product adoption through clear documentation, training, and iterative improvements based on product usage and feedback.
• Monitor and analyze product usage to identify trends, opportunities, and areas for improvement. Use these insights to inform future product development.
• Conduct user feedback sessions when necessary to validate key assumptions and refine use cases.
• Collaborate with business and engineering leads to define quarterly goals and objectives that align with the company’s vision and strategy..
• Work cross-functionally with  engineering, design, marketing, data science, and operations, to deliver products that meet insurance market demands and business goals.
• Ensure transparency and collaboration with internal and external stakeholders at every step of the product development process.
• Effectively collaborate and communicate results and insights with cross-functional teams & external partners.

YOU HAVE

• 3-5+ years experience working in operations or product management at an insure-tech or B2B SaaS  startup company
• Highly effective communication skills with the ability to convey technical challenges between engineering and the various product stakeholders
• History of managing successful product and feature launches from the idea to development stages
• Past experience building in a fast-paced environment
• Ability to inspire action and drive decision making with team members
• Excitement for building and experimenting with new technologies and systems
• Highly organized and detail oriented to maintain complex documentation and systems 
• Solid understanding of modern technologies used by engineers
• Experience working with remote team members consisting of both full-time teammates and third party contractors.
• Bonus if you have a strong understanding of the insurance industry, particularly in areas like underwriting workflows, claims management, or policy administration.

WHO YOU WILL WORK WITH:

• Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors. 
• Chris Shafer, Chief of Staff: Chris is a published scientific author, having studied the neural correlates of gratitude at the lauded Brain and Creativity Institute. He has since helped to launch numerous businesses in which he held a variety of critical roles from product management to business operations to strategic partnerships. Chris received his bachelor’s degree in Biological Sciences from the University of Southern California.
• Tobias Schuler, Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society & working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance & technical expertise at Munich Re Digital Partners in North America, where he headed data & analytics &