Genetic Counselor Assistant, Cancer Center

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Day - 08 Hour (United States of America)

The Genetic Counselor Assistant (GCA) is responsible for assisting with genetic testing and the care of patients that are seen in the clinics and laboratories specialized in Genetics and Genomics. This role will:

Work collaboratively with the team to create a patient-centered and administratively effective environment.

Coordinate and communicate with clinical teams, patients and relatives. For example, as needed, assist in appointment coordination, referrals and/or scheduling, call patients for intakes and pedigrees ahead of clinic visit, assist with obtaining or scanning medical records, monitor and respond to patient phone line / emails or similar assist genetic counselors in drafting and/or dissemination of post-counseling documentation to patients and clinicians, such as patient family letters or letters of medical necessity, assist with collection and management of family history information; input pedigrees into Progeny Maintain clinical databases.

Manage clinic/genetic testing supplies including genetic testing kits, requisitions forms, other clinical forms.

Serve as a liaison with genetic testing laboratories regarding genetic test orders, results, authorizations, records, sample shipping; fill out requisitions, assist in the collection of variant information data, coverage metrics or other relevant data to support genetic test interpretation and/or report writing.

Organize peer-to-peer reviews to appeal insurance denials.

Assist with optimization of clinic and operational workflows and metric tracking.

Participate in project activities and process improvement efforts, participate in relevant team meetings, organize project meetings and agendas.

Conduct genetic/genomic literature searches. Importantly, continuing with our early access genetic testing program for patients with specific diagnoses.

A Brief Overview
The Genetic Counselor Assistant (GCA) supports the genetic counselors and other team members in both project work and clinical workflows. He/she contributes to the management of diverse aspects of the service/program, including facilitation of genetic laboratory testing, the coordination of care for patients, optimization of workflows, and working collaboratively with the team to create a patient-centered and administratively effective environment.

The GCA works with the administrative, clinical, and management teams to support operations, project work, and customer service. S/he provides support to all functions of the team. The GCA is a team player who works closely with others and who is flexible in dealing with the changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to problem-solve, prioritize, and facilitate complex transactions in the course of his/her daily activities.

What you will do

• Working collaboratively with the team to create a patient-centered and administratively effective environment.

• Coordinate and communicate with clinical teams, patients and relatives. For example, as needed, assist in appointment coordination, referrals and/or scheduling, call patients for intakes and pedigrees ahead of clinic visit, assist with obtaining or scanning medical records, monitor and respond to patient phone line/emails or similar.

• Assist genetic counselors in drafting and/or dissemination of post-counseling documentation to patients and clinicians, such as patient family letters or letters of medical necessity.

• Assist with collection and management of family history information; input pedigrees into Progeny.

• Maintain clinical databases.

• Manage clinic/genetic testing supplies including genetic testing kits, requisitions forms, other clinical forms.

• Serve as a liaison with genetic testing laboratories regarding genetic test orders, results, authorizations, records, sample shipping; fill out requisitions

• Assist in the collection of variant information data, coverage metrics or other relevant data to support genetic test interpretation and/or report writing.

• Organization of peer-to-peer reviews to appeal insurance denials.

• Assist with optimization of clinic and operational workflows and metric tracking.

• Participate in project activities and process improvement efforts, participate in relevant team meetings, organize project meetings and agendas.

• Assist with accessioning or coordinating patient samples in the laboratory.