Mobile Field Operations Supervisor - Fleet Manager

WE HELP MAKE YOUR WORLD A SAFER PLACE

Securitas Security Services is seeking to hire a Field Operations Supervisor to oversee guarding operations for our mobile district throughout Massachusetts and New Hampshire. 

This position reports directly to and supports the District Manager to provide a high level of service delivery to our clients. The Field Operations Supervisor oversees security personnel, manages performance, addresses staffing needs, and manages fleet & equipment maintenance. 

What is a "Mobile District"? 

• The Mobile District consists of a team of Security Officers who drive patrol vehicles. They complete routine stops at several client sites throughout their shift. Each stop requires diligent completion of tours & check points. 

This is a great position for anyone who is looking to start a career in the security industry. Growth opportunity is abundant and we are looking for someone who is excited to make a difference and join a winning team! 

Starting Pay: 
$28-$30 per hour 

Schedule: 
Hours may vary based on business need, but primary hours will be on the "2nd Shift". Flexibility is required due to the 24/7 nature of the security industry.  We will discuss scheduling more in depth during the interview process. 

RESPONSIBILITIES INCLUDE:

-Overseeing fleet maintenance, to include scheduling oil changes and service as needed and ensuring patrol vehicles are well cared for by security personnel.
-Mentoring, coaching, training, and disciplining security personnel. 
-Carries out administrative procedures in support of Branch operations. 
-Ensures adequate staffing levels by intercepting call-outs and acting promptly to make coverage arrangements. 
-Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary. 
-Participates in and coordinates with branch management & Recruiting regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary. 
-Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness. 
-Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
-Communicates and coordinates with branch management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed. 
-Performs tasks and duties of a similar nature and scope as required for assigned office. 

MINIMUM HIRING STANDARDS: 
• Must be at least 18 years of age. 
• Must have a reliable means of communication. 
• Must have a reliable means of transportation (public or private), valid driver's license, and clean driving record.
• Must have the legal right to work in the United States. 
• Must have the ability to speak, read, and write English. 
• Must have a High School Diploma or GED. 
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience: 
Minimum of high school diploma required. Some college experience preferred. Management experience preferred. 

Competencies (as demonstrated through experience, training, and/or testing): 
• Understanding of security operations. 
• Knowledge of supervisory practices. 
• Planning, organizing and leadership skills. 
• Oral and written communications skills. 
• Strong customer service and service delivery orientation. 
• Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. 
• Ability to take initiative and achieve results.

WORKING CONDITIONS (Physical/Mental Demands): 
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 
• Maintaining composure in dealing with authorities, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. 
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. 
• Required ability to