CGO / Head of Growth (P&L, Payor-Driven, Healthcare Services)
24 Hour Home CareAbout the role
Who We Are:
24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.
Work with Purpose. Make a Real Impact.
At 24 Hour Home Care, we believe everyone deserves to live safely and independently. Our team makes that possible for the communities we serve. From caregivers to corporate professionals, every person on our team plays a direct impact on people lives.
Watch this short video to see the heart behind our work and the impact our teams create every day.
WHO YOU ARE:
You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:
In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page
Sound interesting? Read on for more details!
About the Role
The Chief Growth Officer (CGO) is responsible for driving sustainable, profitable growth for 24 Hour Home Care's Community Support Division. This role carries full P&L accountability, including revenue, margin, and EBITDA performance, with the opportunity to expand scope over time.
The CGO owns both growth strategy and execution, from market expansion and service diversification to partnerships and go-to-market initiatives, while ensuring growth investments deliver measurable financial returns. This is a role for a leader who owns outcomes, operates with urgency and rigor, and partners closely with brand and functional leaders to translate strategy into results.
The ideal candidate thrives in a complex, regulated, relationship-driven environment, balances near-term performance with long-term value creation, and leads through influence rather than authority.
We offer a competitive executive compensation package with a base salary of $250,000–$325,000, along with an annual bonus and long-term incentive designed to reward long-term impact and performance.
Candidates must be based in California or open to relocating. This is a hybrid role with in-person time expected about once a month, or more often if needed.
How You’ll Lead
- Take full ownership of growth outcomes, holding yourself accountable for results, not just activity.
- Act as a trusted, collaborative partner to leadership and the executive team.
- Drive alignment across Sales, Marketing, Operations, Finance, Compliance, and Payor-facing teams without relying on formal authority.
- Make informed, decisive trade-offs in ambiguous environments, pairing speed with thoughtful change management.
- Champion compliant, sustainable growth aligned with 24's values and long-term enterprise health.
What You’ll Be Responsible For
- Develop and continuously refine a clear, data-backed growth strategy aligned with 24's long-term goals.
- Drive consistent, predictable, and profitable revenue growth across service lines, markets, and payor segments.
- Own and optimize gross margin performance by service line, ensuring growth efforts focus on sustainable contribution margin and enterprise value.
- Identify, prioritize, and scale the highest-impact growth opportunities, with clear ROI thresholds and execution plans.
- Translate growth strategy into executable roadmaps in close partnership with Sales, Marketing, Operations, Finance, and Payor Relations.
- Lead cross-functional planning to ensure initiatives are properly resourced, sequenced, and operationally feasible.
- Partner with Payor Relations and Contracting to inform reimbursement strategy, rate optimization, and payor mix decisions.
- Define and govern bill and pay rate strategy and service mix in collaboration with Finance and Operations.
- Build and maintain growth dashboards, forecasts, and analytics to provide enterprise-level visibility and accountability.
- Ensure all growth initiatives align with regulatory requirements, compliance standards, and workforce capacity.
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