Sr Manager, Remarketing Sales

Job Description:

JOB OVERVIEW

Provide daily management, leadership and coaching to the Remarketing Group focused on all Auction processes in a continuous growing environment. This includes aligning physical and online auction sales of Wheels and client vehicles to increase market retention and maintain auction controls in line with Wheels goals and objective and the auction SLA’s. This role is responsible for managing the auctions sales for our clients and support our WDLP Merger.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

• Support the integration with WDLP to assure best practices and platforms are designed to create a Remarketing Omni experience for our clients.
• Build and maintain auction channel relationships and best practices through weekly contact.
• Manage and review weekly auction performances through monitoring lane placement for sales, Days to pick up, CR grades, Condition Reports, Days to receive funds, arbitrations, retention, license plate removal, recondition and de identification and other key metrics to assure cars are being sold at the best auctions.
• Collaborates with other Regional Sales Managers on best sales channels to remarket out client’s cars.
• Assures Auctions provide accurate and current marketing for Wheels vehicles
• Increase profit margins by utilizing the remarketing dashboards, BIR sales analysis reports, AutoIMS reports, auction and industry communication, market trends and best practices for pricing cars.
• Continuous process improvement and documentation of all processes to be kept current
• Achieve best possible retention through strategic assignments of vehicles to auction locations.
• Monthly quarterly meetings with Auctions to review Scorecards.
• Ensure that departmental processes are designed and implemented in a way to mitigate operational risk/losses.
• Responsible for monitoring inventory control working with entire Remarketing/Title team to reducing days to sell for terminated units.
• Work with the title department to ensure all auction titles are being processed in a timely manner to Auctions including courtesy sales.
• Demonstrate reliable and predictable attendance.
• Supports and enforces all company policies.
• Performs other related duties as required
• Manage and promote employees involved with Auction sales.
• Lead by example and ensure key principles and core competencies are embraced
• Continuous process improvement
• Keeping updated on industry trends
• Supporting the merger of WDLP

LEADERSHIP RESPONSIBILITIES
Number of Direct Reports:

• 2-9

Number of Indirect Reports:

• 0-26

Budget/PNL Responsibility:
Leadership Responsibilities Strategy:

• Creates an open environment of learning and growth while demonstrating our company’s core values in their daily communications.
• Identify opportunities for innovative growth and constant evaluation of auction results.

COMPETENCIES - SKILLS

• Managing, Motivating & Coaching Others
• Conflict Resolution/Problem Solving
• Communication Skills
• Team Builder
• Attention to Detail/critical thinking
• Process Improvement
• Financial literacy skills
• Result Orientation
• Ability to deliver superior customer service on all types of Auction sales, electronically or live in lane auction sales.
• Ability to work in a high volume, fast-paced environment managing multiple priorities and Auctions.
• Attention to detail ensuring accuracy of data and performance of the KPI’s
• Strong teamwork skills, interpersonal and communication skills

EDUCATION AND EXPERIENCE

• Bachelor’s degree required - sales management or operational management focus preferred
• Minimum 5 years’ customer service and/or business development experience.
• Minimum 3 years of leadership experience
• Financial acumen - Forecasting and planning for annual plans and budgeting numbers for human resources and departmental costs.
• Minimum 5 years’ Industry and Auto Auction knowledge experience.
• Microsoft Excel

CORE VALUES

At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.

• Integrity – Always act with integrity and honesty.
• One Team – Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a differen