Administrative Assistant: Permits Coordinator (42320)

Administrative Assistant – Permits Coordinator
City of Covington, KY
Administration Department
Full-time
Hours: Monday through Friday, 12:30pm – 4:30pm front desk coverage required; standard work hours for remainder of shift.
Salary Range: $38,000 – $55,322

Why Covington?

Welcome to the bold side of the river. Covington, Kentucky, is a place where history and progress come together. As an Administrative Assistant – Permits Coordinator, you will play a vital role in supporting the City’s Administration Department by managing public-facing permit processes and maintaining daily front desk operations. We attract the bold and the best — people who are ready to make an impact—innovators, changemakers, and problem-solvers who want to be part of something bigger. Your work will help ensure transparency, accessibility, and efficiency in the way our residents and businesses engage with City services.

Covington is all about celebrating what makes us unique. Our rainbow crosswalks, locally owned businesses, and the warm Kentucky hospitality reflect the spirit of our city. It’s where timelessness meets the ventures of tomorrow. With the most diverse and accessible city government in the region, we believe that everyone can contribute to our collective success. Most importantly, we are a city that values its people—because around here, y’all really does mean all.

If you want to be part of shaping the future of the city, Covington could be the perfect place for you to grow your career and make a difference.

Role Overview

The Administrative Assistant – Permits Coordinator is responsible for supporting the daily operations of the City’s permitting process for special events, outdoor tables and seating, solicitors and peddlers, and goats, sheep, and guardian animals. This position serves as a key point of contact for permit applicants, ensuring accurate documentation, efficient processing, and excellent customer service. Additionally, this role covers the front desk daily from 12:30 p.m. to 4:30 p.m., providing walk-in support for permit intake and general receptionist duties.

Key Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned by the Department Director.

• Serve as the primary administrative support for all permit-related inquiries and applications.
• Receive, process, and issue permits for Special Events, Outdoor Tables and Seating, Solicitors and Peddlers, and Goats, Sheep, and Guardian Animals.
• Respond to inquiries from the public, businesses, and event organizers regarding permit requirements and procedures.
• Maintain permit records, application logs, payment documentation, and related files.
• Coordinate with internal departments (e.g., Police, Fire, Public Works) for permit review and approvals.
• Ensure compliance with City ordinances and department regulations related to each permit type.
• Schedule and organize meetings related to permits, including pre-event coordination or hearings if applicable.
• Compose, proof, and distribute correspondence, notices, and documentation related to permits.
• Update and maintain information on the City website or online portals regarding permit requirements.
• Cover the front desk daily from 12:30 p.m. to 4:30 p.m., serving as the afternoon receptionist.
• Hold re