Senior Billing Analyst, EMEA with Italian, Russian or Romanian

<p><b><span>Welcome to Warner Bros. Discovery… the stuff dreams are made of.</span></b></p><p></p><p><b><span>Who We Are… </span></b></p><p><span>When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…</span></p><p></p><p><span>From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.</span></p><p></p><p><b>Your New Role...</b><br/><span>The </span><b><span>EMEA Billing Senior Analyst</span></b><span> is responsible for translating and coding contract information into the billing system, issuing affiliate invoices, and conducting all affiliate billing related activates. </span> </p><p><span><span>They must maintain a deep and granular command of all Billing and Contract related issues and queries with respect to an assigned portfolio.</span></span><span> </span></p><p><span><span>They will provide meaningful explanations of month over month billing variances, trend analysis, key performance metrics and meaningful explanations of workflow performance metrics.</span></span><span> </span></p><p><span><span>The </span></span><b><span>EMEA Billing Senior Analyst</span></b><span><span> will be responsible for managing a strong internal relationship with Sales and Legal to ensure accuracy of Contract interpretation. They will be expected to liaise with internal customers, and act as a customer specific Subject matter expert.</span></span><span> </span></p><p><span><span>They will be responsible for managing the customer relationship with respect to matters of timely and accurate invoicing and query resolution. </span></span><span> </span></p><p><span> </span></p><p><b><span>Your Role Accountabilities...</span></b></p><ul><li><p><span><span>Translate specific contract language and concepts to Billing System environment </span></span><span> </span></p></li><li><p><span><span>Generate </span><span>accurate</span><span> and </span><span>timely</span><span> customer invoicing</span></span><span> </span></p></li><li><p><span><span>Function as the subject matter expert for a portfolio of customer accounts</span></span><span> </span></p></li><li><p><span><span>Create and improve processes to build efficiency</span></span><span> </span></p></li><li><p><span><span>Contact customers for queries resolution </span></span></p></li><li><p><span><span>Generate regular analysis and reporting</span></span><span> </span></p></li><li><p><span><span>Documentation of business processes</span></span><span> </span></p></li><li><p><span><span>Continuous monitoring of contractual compliance</span></span><span> </span></p></li><li><p><span><span>Ensure the compliance of financial processes with Internal Controls and Sarbanes-Oxley requirements (if applicable)</span></span><span> </span></p></li><li><p><span><span>Expert in internal systems and processes</span></span></p></li></ul><p></p><p><b><span>Qualifications &amp; Experience...</span></b></p><ul><li><p><span><span>At least 5 years in </span><span>Billing process</span></span><span> </span></p></li><li><p><span><span>Fluent in English</span><span> </span></span><span> </span></p></li><li><p><span><span>Other languages (Italian, Romanian or Russian) </span></span></p></li><li><p><span><span>Quick problem solver, team player, </span><span>excellent</span><span> time management skills</span></span><span> </span></p></li><li><p><span><span>High level</span><span> of service-mindset and results-orientation</span></span></p></li><li><p><span><span>Excellent oral and written communication skills</span></span><span> </span></p></li><li><p><span><span>Ability to read and understand legal contracts</span></span><span> </span></p></li><li><p><span><span>Great organizational and interpersonal skills</span></span><span> </span></p></li><li><p><span><span>High level</span><span> of analytical skills</span></span><span> </span></p></li><li><p><span><span>Excellent knowledge of Excel</span><span> – large spreadsheets, pivot tables, sorting reporting</span><span>, SAP </span></span><span> </span></p></li></ul><p><span> </span></p><p><span>Not Required but preferred experience: </span></p><ul><li><p><span><span>Industry experience (</span><span>media</span><span>)</span></span></p></li></ul><p></p><p><b><span>What's in it for you...</span></b></p><ul><li><p><span>contract of employment </span></p></li><li><p><span>hybrid work </span></p></li><li><p><span>benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement p