Operational Excellence Manager- LEAN Management Systems

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation, and education, and make Indiana one of the nation's healthiest states.

This is a fully onsite position supporting hospitals in the Metro Region (focusing on West, North, and Saxony Hospitals). This leader will be leading the operational excellence team supporting the IU Health management system and putting LEAN in place across the enterprise to ensure robust operational reviews across the organization. Previous experience in leadership and in healthcare are preferred.

Leads a team that provides training, facilitation and delivery of strategic, high impact process improvement projects at the Facility level. Partners with local system leadership to establish policy and direction (programs and services) for the results of more than one value stream. Executes Lean techniques and process improvement methodologies in support of the organization's financial, quality and patient safety goals. Provides comprehensive support to ensure on time completion of projects in alignment with the organization's mission, vision, strategic imperatives and Promise Dashboard targets. Uses process improvement, six sigma, change management (ADKAR), project management, and analytical methodologies to drive improvements to IU Health's quality and safety strategic plan, patient experience, and financial goals. Works collaboratively with physicians, local and system leadership, finance, business units, and personnel across the facility(s)/regions to execute these projects. Proactively pursues opportunities for improvement and drives the performance hub to meet or exceed Promise Dashboard and strategic goals. Accountable for developing effective practitioners and training their local leadership in effective performance improvement methods.

As part of an award-winning hospital system, our part-time and full-time team members have access to a comprehensive benefits package, which includes, Competitive pay, Development opportunities, Tuition reimbursement, Matching 401k, Paid medical leave, and health, dental and vision insurance. 

• Bachelor's Degree is required.
• Requires 5-7 years of relevant experience.
• 5-7 years relevant LEAN experience with complex matrix organization leading through influence is required.
• 1 -2 years experience implementing improvement projects is required.
• 2 - 3 years experience with complex matrix organizations is required.
• Change management experience required.
• Project management experience required. 
• Process improvement experience required. 
• Healthcare or manufacturing experience is desired.
• Experience utilizing techniques (at least 4 of the following) such as: VSM/VSA, DMAIC, Scientific thinking, operating systems, Training w/in Industry (TWI), 3P, various problem-solving tools, system thinking, Just Culture, High Reliability Organization (HRO), SIPOC and FMEA is preferred.
• Greenbelt certification desired. 
• Requires basic proficiency in MS Office. 

#LI-FR1

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the trans