Quality Manager

Your Responsibilities

The Quality Manager is responsible for the Quality Department, represents the customer's voice and ensures the respect of the standards and procedures within the plant
− Responsible for the establishment, implementation, and maintenance of a Quality Management System according to Customer and MMS standards
− Responsible for the management and control of quality documents and coordinating the plant record retention system
− Responsible for customer scorecard review and response to initiate actions regarding quality and/or logistics if the results are not meeting expected requirements
− Responsible for Customer Relationship – ensuring that the customer is satisfied with the quality performance of the applicable M+H location(s)
− Responsible for decisions regarding quality for suspected or non-conforming products and containment actions
− Responsible for the corrective action and change management processes
− Responsible for the customer and supplier complaint management systems ensuring that complaints are managed in due time and utilizing robust problem solving tools
− Ensures the capitalization of lessons learned in order to transfer and share best practices
− Manage internal audit system in accordance with required standards, including maintenance of audit plans, records, and corrective actions
− Manage customer audits including scheduling, records, and corrective actions
− Manage subcontractors of production parts and services to ensure quality parts are used in a manufacturing system, including verifying acceptable components or material, tracking supplier performance and working with suppliers to establish corrective actions when needed
− Responsible for the definition of laboratory scope, annual internal Quality laboratory certifications, and calibration
− Actively participates in continuous improvement and corrective action activities
− Responsible for Quality training and awareness in the organization by ensuring the right application of Quality Tools and Quality Expertise
− Responsible for defining the plant quality objectives, monitoring internal quality performance such as internal defects, scrap, sorting activities, suspect material review and disposition, first piece approval, floor audits, etc., and driving and supporting corrective actions in case of deviation
− Manages the Quality department (budget, recruitment, allocation of resources, personnel development)
− Have the authority and the responsibility to stop any process or product delivery in case of a serious non-conformity to customer expectations, safety or environmental risks, etc

Education/Experience Requirements

− Bachelor’s Degree in Engineering or related field and at least 5+ years of leadership experience in the automotive manufacturing industry working with a quality department OR high school diploma and 10+ years of experience in the automotive manufacturing industry working within quality

Required Skills

− Expertise in maintaining and managing an applicable Quality Management System
− Analytical thinking & problem-solving skills 
− Strong verbal and written communications
− Able to use Microsoft Office tools and SAP

Preferred Skills/Experience

− Qualified Lead Auditor for applicable Quality Management System
− Advanced experience working with drawings and requirements ensuring adherence to Quality parameters