Scheduled Weekly Hours:

40

 

Schedule:

Monday - Friday (8am-5pm) with availability after hours.

 

Pay Range Minimum:

$50,000.00

 

Education We're Looking for:

Minimum of a Bachelor Degree (dependent upon experience) (Required)

 

Certifications We're Looking For:

Drivers License (Valid) - USA, Qualified Professional (QP) - Monarch-DSM

 

Experience We're Looking For:

Experience overseeing daily operations of residential programs | 2 years | Not Required Experience working directly with individuals with intellectual and developmental disabilities in residential, community, or day program settings | 3 years | Not Required Experience working with children or adults (dependent upon population served) with a mental health diagnosis or an intellectual/developmental disability | 1-4 years (Dependent Upon Education - see Job Description) | Required Management Experience | 3 years | Not Required

  

Additional Details:

SIGN ON BONUS $2,000 ($500 at 3 months of employment; $500 at 6 months of employment; $1,000 at 1 year of employment)

A Qualified Professional (10A NCAC 27G .0104) must have one of the following combinations of education and experience:

• Bachelor degree (non Human Services) with 4 years full time experience with the population served required

• Associate or Bachelor degree (Human Services) with 2 years full time experience with the population served required

• Master degree (Human Services) with 1 year full time experience with the population served required

 

Job Description Summary:

The primary responsibilities of the Residential Team Leader is to provide supervision and guidance to both staff and the individuals they support to enhance quality of life through services that enable individuals to achieve their personal dreams and goals. This position serves as the qualified professional for all assigned people and Intermediate Care Facility (ICF) programs. This position plays a key role in supporting ICF programs, ensuring exceptional service delivery, operational excellence, and adherence to ICF’s regulatory standards, mission and program objectives.

 

What You'll Do:

• Provide initial and ongoing assessment, evaluate effectiveness of person-centered plan and progress made by person receiving services, participate in team meetings with other providers and natural supports as needed and facilitate development of person-centered plan.

• Identify methods whereby services can be provided using existing community resources whenever possible.

• Continuously use person-centered approaches and positive approach strategies when interacting with people we support. Integrate strategies into program plans.

• Ensure requests for services are made considering eligibility, continued stay and discharge criteria for the service definition. Services and supports that match the person-centered plan and the individual’s needs shall be in place and be fiscally viable.

• Initiate and maintain clinical authorization and systems that ensure all aspects including, but not limited to: timeframes, audits, following through on clinically related issues preventing authorization approval or billing, how to resolve issues locally/regionally, conducting reviews of clinical documentation to ensure that it meets the requirements for the service being provided.

• Ensure staff are appropriately trained regarding plans and related programs and demonstrate an understanding of specific plan components (including but not limited to all privileging requirements as outlines by area programs).

• Complete clinical supervision plans and monitor performance by being present when day-to-day activities are taking place, on all shifts and by unannounced visits.

• Ensure that all required and/or requested reports/documentation are completed. Maintain the records of the individuals supported. Coordinate the completion of daily, monthly, quarterly, and annual documentation in the EHR and/or medical record.

• Use a range of communication skills and strategies to establish a mutual relationship with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services.

• Take responsibility for hiring, discipline, firing, training, and performance appraisals where appropriate. Coordinate employee development and corrective actions forms to ensure consistency and legality with Administrative Services Manager or other appropriate personnel to ensure superior service for the individuals being supported. Ensure the Director of P