ACP- Nurse Clinical Operations Consultant

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

The Nurse Clinical Ops Consultant will achieve partner growth and retention by establishing maximum value for our clients through successful implementation of ACP clinical programs and rehab technologies. The focus of this role will emphasize nursing integration of respiratory, cardiopulmonary, and other rehab clinical programs as part of interdisciplinary ACP programs in post-acute care settings.  The Nurse Clinical Ops Consultant will be part of ACP Clinical Services team and will work closely with field ops, marketing, and product development teams. The Nurse Clinical Ops Consultant will report directly to the Director of Clinical Services.

Southeast Region, Georgia & Florida areas preferred

Your Impact

• Install ACP Respiratory/Cardiopulmonary program within ACP partner facilities where nursing team in collaboration with interdisciplinary team drive successful adoption of technology.
• Collaborate with members of Clinical Services, field Ops on the development of successful ACPlus Respiratory Assessment nursing workflow for respiratory assessment and treatment
• Promote nursing role in implementation of ACP rehab technologies and interdisciplinary clinical programs by:
• Collaborating with Clinical Services, Product Development, and Marketing teams to identify new opportunities.
• Advancing the development of ACP products and services with focused on optimal integration of nursing department/staff.
• Conducting webinars, training activities, and technology demonstrations for internal and external stakeholders with particular emphasis on nursing role.
• Contribute to nursing CE content development in collaboration with Clinical Content and Innovation team.
• Serve as a liaison to Remote Clinical Services addressing nursing clinical, regulatory, and operational inquiries supporting ACP core clinical programs within ACP partner facilities.
• Mentor ACP field team to navigate complex post-acute care settings and gain in-depth understanding of nursing role in successful technology and clinical program implementation.
• Be a resource for field operational leaders to support business review meetings for existing and prospective partners to strategize around business growth.

Minimum Qualifications

• BSN or MSN Nursing Degree
• Licensed Registered Nurse
• 10 years of nursing experience with at least 5 years in leadership and/or operational role
• Deep knowledge of post-acute care (PAC) settings, healthcare systems, and regulatory environment
• Certifications: RAC-CT or similar certification is preferred
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. 

Additional Success Factors

• Extensive experience developing or implementing Clinical Programs in Post Acute Care settings including skilled nursing facilities.
• Strong familiarity with respiratory and pulmonary nursing care in post-acute care settings with command of the clinical, operational, and regulatory dimensions.
• Excellent verbal and written communication skills, with strength in dynamic presentations to influence adoption of new and innovative technologies/practices.
• Leadership and Management skills leading and influencing nursing teams with impact on quality of patient care.
• Proactive, adaptive, solutions-oriented to drive measurable results.
• Ability to travel up to 50% to support field implementation of ACP programs.
• Working knowledge of Microsoft Teams, Outlook, PowerPoint, Work, and Excel.
• Excellent customer service and public relations skills.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on sup