Sr Manager Software Development

As the Software Development Engineering Manager for IDEXX Veterinary Software, you will manage and grow the VetSoft Payments engineering team, a group of experienced, dedicated, and skilled engineers building a mission‑critical, cloud‑native payments platform for the veterinary industry. You will inherit a strong foundation and continue to evolve the platform as customer needs and business priorities grow. 

This role offers a unique opportunity to lead a distributed engineering team while delivering secure, reliable, and scalable payment capabilities that create lasting value for veterinary practices, corporate partners, and pet owners worldwide. 

In this role, you will:  

• Lead and develop a geographically distributed engineering team across the U.S. and UK, fostering a culture of ownership, inclusion, and continuous improvement  

• Define and maintain a technical roadmap that supports platform scalability, reliability, and security 

• Partner closely with Product to translate themes and strategy into clear technical execution through agile delivery 

• Drive high engineering velocity while maintaining a strong focus on quality, reliability, and operational excellence 

• Establish and evolve engineering standards, development practices, CI/CD pipelines, and test strategies 

• Champion secure engineering practices and sound operational discipline for systems processing financial transactions 

• Team with commercial stakeholders such as corporate strategy, marketing, customer support and operations  

• Recruit, mentor, and retain top engineering talent 

What you will need to succeed: 

• You have experience managing a software development team or in a similar role, including 10 or more years total in Software, 3 or more years in Software Leadership  

• You have a strong technical background, have personally delivered solutions in a similar technical stack, and willing to stay hands‑on in leading teams 

• Experience designing, building, and operating mission‑critical SaaS systems 

• Strong experience with TypeScript / Node.js, React, AWS‑based serverless architectures, and RESTful APIs 

• Experience with CI/CD pipelines, automation, and test strategy 

• Proficiency with standard development tools such as Jira, Confluence, Slack, etc.  

• Strong experience using AI coding tools / AI developer productivity tools 

What are we looking for?    

• Advanced knowledge and experience with AWS services and architectures 

• Experience with designing and implementing mission critical systems that manage large scale data sets.     

• In-depth experience creating API/Service interfaces.     

• Experience in payments, fintech, or other regulated environments is a big plus 

• Experience with event‑driven architectures and multi‑region deployments 

• Experience significantly improving developer productivity, delivery cadence, and engineering throughput – especially through the use of AI