Accelerate 2 Leadership Program 2024 - Food Service Manager - Methodist Dallas Medical Center

Job Description

Aramark’s Accelerate to Leadership (A2L) Program offers early career talent valuable work experience, mentorship from industry leaders, and professional training across a variety of environments and business areas. As a year-long development and training program designed for recent college graduates, A2L provides you with the resources you need to ignite your full potential and launch an accelerated career path at Aramark. 

 

Selected candidates will have the opportunity to take on leadership roles within Aramark while participating in structured program activities and developmental exercises tailored to each candidate’s career track. For the thousands of students and recent grads that call Aramark home, we provide a place to grow, advance, and impact lives across a range of exciting industries and locations. 

 

Aramark’s A2L Program is committed to fostering communities rooted in service, inclusion, and shared prosperity, empowering all individuals to make an impact. 

Job Responsibilities

Aramark Healthcare+ is seeking a Patient Service Manager to support the Patient Services Operation at
Methodist Dallas Medical Center in Dallas, TX. The Patient Services Manager will have oversight of 25
employees at this 500 bed hospital. Additional responsibilities include developing and executing dining solutions
to meet patient and customer needs and tastes. The successful candidate will utilize technical training and
interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy
menu implementation plans.
Job Responsibilities
• Manages patient food service activities, complying with established standards
• Leads patient service staff to ensure meals are properly prepared and delivered to patients
• Conducts rounds on patients/departments
• Oversees the diet office and the service ambassador program
• Record safety and sanitation compliance
• Supervises tray line operation and/or the room service program
Leadership:
• Leverage Aramark's coaching model to engage and develop team members to their fullest potential.
• Reward and recognize employees.
• Ensure individual and team performance meets objectives and client expectations.
• Plan and lead daily team briefings.
• Ensure safety and sanitation standards in all operations.
Client Relationship:
• Maintain effective client and customer rapport for mutually beneficial business relationships.
• Identify client needs and communicate operational progress.
• Demonstrate excellent customer service using Aramark's standard service model.
Financial Performance:
• Assist with the completion and maintenance of financial statements relevant to the department.
• Deliver client and company financial targets.
• Adopt all Aramark processes and systems, understand performance metrics, data, order, and inventory trends;
educate teams on key levers to improve margins.
Productivity:
• Create value through efficient operations, appropriate cost controls, and profit management.
• Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
• Ensure entire team is trained and able to execute.
• Supervise team regarding production, quality, and control.
Compliance:
• Maintain a safe and healthy environment for clients, customers, and employees.
• Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety,
health, and wage and hour.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our
employees and for our customers. In order to meet our commitments, job duties may change or new ones may be
assigned without formal notice.

Qualifications

 

•  To be considered eligible, applicants must graduate between December – August of the current school year for the rising A2L Program class 
• This program will start in July. All degree requirements must be completed prior to the start date of the program (including any final internship requirements). 
• Must be authorized to work in the United States and not require work authorization sponsorship by Aramark for this position now or in the future 
• PREFERRED EXPERIENCE 
• A degree or background in hospitality, customer service, food service, facilities, operations, or sales 
•  Relevant coursework or work experience 
•  Strong leadership, project management, and execution skills 
•  Great verbal, written, and professional communication skills with teammates, customers, clients, and leadership 
• Dynamic working skills to handle change and ambiguity in a fast-paced environment 

Education