Administrative Assistant

Begin your future now and join the nearly 10,000 associates working daily to make a difference in the lives of at-risk populations. Headquartered in Centerville, Utah, Management and Training Corporation (MTC) provides thousands of individuals with life-changing opportunities through our management of Job Corps Centers and Correctional Facilities. Apply today and find out why MTC is a true Leader in Social Impact.

This is an in-office position at our Headquarters in Centerville, UT.

MTC Corporate Benefits:

• Pay Rate: $21.00 per hour
• Collaborative In-Office Environment
• Medical, Dental, Vision, and Life Insurance 
• AD&D and Short-term Disability 
• 401(k) Retirement Plan
• Paid Vacation and Sick time
• Paid Holidays 
• Professional Development Assistance 
• Career Advancement Opportunities 
• Employee Assistance Program

Position Summary:

Reports to the Manager, Administrative and Reporting Shared Services. Responsible for performing a variety of administrative functions that require extreme discretion and accuracy in compliance with company policies and management directives. 

Essential Functions:

• Contribute to an environment that encourages customer service, teamwork, and innovation.  
• Communicate business processes to varied levels across the organization.
• Optimize services through process improvement for the assigned areas of responsibility.
• Manage Key Performance Indicators (KPI’s) related to designated business processes.    
• Demonstrate ownership for assigned business process through continued process improvement.
• Provide a best-in-class customer service experience through timely processing, response times, and issue resolution.
• Meet operational performance metrics.
• Adhere to programs and policies within the service team.
• Provide feedback that will identify opportunities to enhance effectiveness and efficiency of business process(es).
• Demonstrate a commitment to valuing diversity and contributing to an inclusive working environment.
• Work closely with other members of the management team ensuring the Shared Services Strategy is aligned with business objectives.
• Contribute to our company Culture of Caring by maintaining positive and respectful relationships with employees, customers, vendors, program recipients and our community.
• Ensure day-to-day activities promote sustainability and reduce the impact on the environment by minimizing waste and maximizing recycling; saving energy; and minimizing water usage.
• It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management.

Essential Finance Functions:

• Lead on department projects as assigned including planning, tracking and communication to team members.
• Coordinate various department meetings on a routine basis. Create agendas and gather pertinent information from other managers/directors. Track/communicate action items for follow up.
• Update SS intranet page, Microsoft Teams user maintenance and SS Outlook Calendar (birthdays/anniversaries) in coordination with Administrative Services Manager. 
• Work with other administrative staff to assist in coordination of meetings, events and special projects.
• Perform office duties that include ordering supplies, maintaining accountability of property, and managing a records database.
• Open and sort mail, scan corporate invoices, checks review, verify and correct addresses on returned mail.
• Assist with creating presentation materials for the department meetings, including charts and graphs, flow charts, and power point presentations in coordination with Administrative Service Manager.
• Assist with various research tasks, report compilations, and/or correspondence as requested.
• Support employee contribution programs.
• Gathering and submitting performance documents for Shared Services team for VP approval. 
• It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management.

Education and Experience Requirements:

• High school diploma or equivalent and one-year related experience. 
• Must have knowledge and experience using Microsoft 365 Office Suite and/or personal computer systems.
• Preferred experience with Oracle Fusion and ticketing software solution.  
• Demonstrate ability to work well in a team effort. 
• Must have excellent verbal and written communication skills along with strong attention to detail. 
• Unless waived by management, a vali