Mechanical Services Advisor - ADESA Golden Gate

Hiring immediately!!
Pay: $30 hourly

Role and Team

• Reporting to the Mechanic Shop or designated manager, this position will prepare auto repair estimates for customers.  Deliver and explain repair estimates to customers, obtain approvals, order parts and communicate needs to Mechanic staff performing the work.

Responsibilities

• Review vehicle inspection reports and determine the cost of repair or replacement.
• Prepare accurate and efficient estimates for parts and labor using estimating systems and standard industry practices.
• Deliver, explain and obtain approvals on repair estimates for internal and/or external customers
• Create and maintain customer files, both digital and paperwork.
• Order parts according to approved estimates and work tickets scheduled.
• Track and prepare parts received for work to be completed. 
• Keep up to date with new vehicle technologies and repair techniques
• Maintain a professional appearance and friendly disposition by greeting others.  
• Maintain a clean and safe work environment. Report all incidents to management immediately. 
• Document the stock number, vin number, model, make, of each vehicle as well as the customer. 
• Return customer’s vehicles in clean condition.
• Run inventory reports for the mechanic shop, and print repair orders. 
• Properly complete all work documentation and data entry in computer systems. 
• Advise the designated Manager of all equipment breakdowns and required maintenance immediately.
• Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.  Report all incidents to the Manager. 
• Practice and promote company Core Values.

Skills and Attributes

• Strong verbal and written communication skills. 
• Effective  interpersonal skills.
• Detail oriented and consistent in the execution of job duties
• Strong analytical abilities with attention to detail
• Ability to work in a high production environment
• Ability to understand and adhere to Company policies in all areas.
• Ability to exercise good business judgment and discretion to analyze and address opportunities.
• Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible.

Qualifications

• High School Diploma or GED preferred; post secondary education in automotive repair or related field preferred
• Proficiency in using automotive appraisal software
• In depth knowledge of automotive repair processes and parts costs
• 1 years of estimating in an auto repair environment
• Auction knowledge and experience is a plus
• Proficient computer skills
• Well-organized and responsible with an aptitude in problem-solving with strong multitasking skills
• Ability to adapt to changing work environments, including exposure to excessive weather conditions (heat/cold).
• Must be 18 years of age with a valid driver’s license and driving record that meets company requirements

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

About Us

ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!