Cybersecurity Associate Director - IAM Access Operations

Job Description:

“This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered

About the Company:

Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

About the Team:

Join AT&T's Identity and Access Management team as an Associate Director leading critical IAM operations that protect millions of users. This role combines deep IAM technical expertise with proven leadership skills to drive operational excellence and transform our organization into a best-in-class IAM operation.

You'll lead a high-performing team based in the U.S. and foster collaboration across international time zones. This opportunity allows you to shape enterprise-scale IAM strategy and execution while developing the next generation of IAM professionals in a rapidly evolving environment focused on delivering transformative results.

What You'll Do

Team Leadership

• Build, mentor, and grow a high-performing IAM operations team focused on continuous learning and career development

• Foster global collaboration to ensure seamless operations and unified team approach

• Mature operational functions by implementing best practices, driving process efficiencies, and establishing metrics/KPIs for continuous improvement

• Foster cross-functional collaboration across IT, security, and business stakeholders

Drive Core IAM Operations

• Application Onboarding: Lead the integration of applications into our authentication services, IGA, and PAM solutions

• Strategic Projects: Define, scope, and execute IAM initiatives that advance organizational security and operational maturity

• Process Enhancements: Oversee IAM workflow tools and ServiceNow solutions to support identity management business processes

• Operational Excellence: Ensure compliance with IAM policies, manage risk remediation, and maintain service level agreements

• Strategic Direction: Drive continuous improvement initiatives, conduct gap analysis, and partner with stakeholders to ensure IAM operations align with industry best practices and organizational security objectives

What You Bring

IAM Technical Expertise

• 10+ years of hands-on experience with Identity Governance and Administration (IGA) and Privileged Access Management (PAM) solutions

• Deep understanding of application onboarding, identity governance, access certification, and IAM compliance management

• Comprehensive technical background in IAM operations and enterprise identity systems

• Knowledge of NIST frameworks, compliance requirements, and enterprise security controls

Leadership Excellence

• 8+ years leading IAM operations teams in large organizations

• Proven track record of building high-performing teams and developing talent

• Experience managing international partnerships and collaboration

• Strong stakeholder engagement and executive communication skills

Enterprise Experience

• Large corporation experience with complex, multi-stakeholder environments

• Proven ability to manage multiple priorities in fast-paced, dynamic settings

• Track record of successfully leading organizational change initiative

Why This Role Matters

You'll be instrumental in securing one of the world's leading telecommunications networks while driving innovation in identity management technologies. This role offers the unique opportunity to lead both technical advancement and organizational transformation at enterprise scale, directly impacting millions of users across AT&T's platforms and services. You'll shape the future of IAM operations while building and developing a world-class team in a dynamic, high-visibility environment.

Education: Master's degree preferred in Information Systems, Engineering, Mathematics, or Cybersecurity-related fields.

Experience:

Typically requires 10 or more years of experience.

Supervisory:

Yes.

Our Assoc