Security Architecture Practice Management Lead

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

To design, build, and manage the operational engine and intellectual property that enables the Principal Architects in our Global Security Architecture Practice (GSAP). This role is responsible for transforming the team's collective expertise into a scalable asset that drives consistency, efficiency, and quality in all client engagements.

We’re looking for a Program Manager to drive operational excellence, process innovation, and strategic program management for the Global Security Architecture Practice. In this role, you’ll 

design, build, and manage the business processes, workflows, and initiatives that enable the Principal Architects in our Global Security Architecture Practice (GSAP). This role is responsible for transforming the Palo Alto Networks’ collective security and innovation expertise into consulting methodologies and assets that drive consistency, efficiency, and quality in all of GSAP’s client engagements.

You’ll partner closely with the Principal Architects and their leadership, as well as cross-functional teams including Sales and Technical Solutions, Product Management, Enterprise Security, and Unit42 consultants. Through these partnerships you will develop intellectual property, programs, and processes that help our Architects do their work. A key part of your role will also be championing the use of AI and automation to boost team productivity and reduce manual effort.

This is a high-impact, high-visibility role ideal for a proactive problem-solver who thrives in ambiguity, sees inefficiencies as opportunities, and is eager to grow with a fast-moving business.

Key Responsibilities

• Program Management & Enablement:

  • Build and maintain structure to define our formal partnership with Enterprise Security and Product Management, ensure that interactions are regular and substantive, and information sharing is structured, consistent, and bi-directional.

  • Own and execute the CoE's operating cadence, including the quarterly review of all library assets and the intake process for new contributions.

  • Drive adoption of CoE tools and methodologies across the global GSAP team through clear communications, training, and a strong feedback loop.

• Practice Development & Content Curation:

  • Partner with senior architects to translate their expertise into high-quality, reusable assets including templates and accelerators, standardized presentations, and strategic playbooks.

  • Leverage AI and automation tools to enhance the quality and usability of our intellectual property and consulting assets.

  • Own and manage the central IP library ensuring all content is organized, current, and easy to access.

• Process Creation, Improvement & Management:

• Implement systems to support clear, organized knowledge-sharing (e.g., permissioned Google Drive structures, audience-specific distribution lists) that scale across regional and functional teams.

• Identify process gaps and operational inefficiencies, then drive solutions that improve clarity, speed, and overall team effectiveness — freeing up more time for selling and post-sales engagement.

• Champion the integration of AI tools and automation into day-to-day workflows to streamline execution, reduce manual work, and increase productivity across the team.

Qualifications

Your Experience 

• Experience in a management consulting, practice operations, business analyst, or technical program management role, preferably within a professional services or enterprise technology organization.

• Exceptional organizational and project management skills; able to manage multiple complex projects and a library of assets with rigor and attention to detail.

• An excellent communicator and influencer who is passionate about training others and driving the adoption of new tools and processes.

• An understanding of the cybersecurity l