Sr. Director, Healthcare Markets - Texas

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At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Senior Director, Healthcare Markets (SDHM) drives growth for Cologuard and future Exact Sciences value propositions within the target market, working collaboratively with cross functional teams to develop and execute an overall strategic business initiative across the healthcare market.

The Senior Director, Healthcare Markets (SDHM) is responsible for developing and delivering the business strategy for effective promotion of Exact Sciences’ products to health systems, integrated delivery networks (IDNs), and other health care providers within the designated area.   The SDHM will lead a team of sales specialists and account managers to deliver the business plan and enhance patient outcomes while fostering collaboration with cross-functional stakeholders from across Exact Sciences.

This position is field based.

Essential Duties

Include, but are not limited to, the following:

• Develops the market business plan and strategy to deliver upon the strategic vision and market priorities to improve customer experience, enhance patient outcomes and deliver on business opportunities.
  • Contributes to defining strategy for the target market health systems, large group practices, IPAs, hospitals, and overall market access in the utilization of Cologuard and other potential additions to the promotional portfolio under the leadership of the Business Director.
  • Continuously gathers and synthesizes customer insights, market trends & competitive data pertinent to region/areas to shape regional business plans in collaboration with the Screening GM, Strategic Accounts (DSA) and Screening Solutions Manager (SSM) and other cross functional colleagues (medical, market access, patient support).
  • Ensures alignment of business plans with national and regional strategies and tactics while facilitating adaptation to local plans and needs.

• Leads the execution of strategies across the market to deliver growth and profitability objectives in alignment with wider business imperatives.
  • Leads the market team to shape and deliver local customer engagement strategies and promotional content to address specific local needs in partnership with Marketing, Data and Analytics and other relevant internal stakeholders, to deliver goals and forecasts.
  • Defines market commercial KPIs (e.g., performance in specific market) in line with centrally defined national and regional metrics and guidelines and holds Account Managers/First Line Managers accountable for measuring and tracking progress against performance expectations.
  • Champions cross-functional implementation and collaborative field pull through activity planning within Health Systems that reside in their area geography (including sales, education, marketing, etc.).
  • Leverages a range of approaches to lead the effective and efficient implementation of business plans to meet or exceed goals, including resource allocation, training and development, talent recruitment selection, recognition, and rewards.
  • Empowers the market team with approved tools and support to generate opportunities and adapt approaches to local market and customer needs.

• Creates a high performance, patient centric, highly engaged culture within the market to support the delivery of the vision and business plan.
  • Creates and fosters a culture and performance environment that is aligned with Exact Sciences’ vision for customer engagement and supports the team to continuously enhance customer engagement and satisfaction and improve patient outcomes.
  • Provides adaptive leadership and coaching to Account Managers, Specialists and Area Managers to support, motivate and enable them to deliver the business plan.
  • Identifies and implements appropriate change management approaches to accelerate adoption of new ways of working and supports the cultural shift to facilitate delivery in a market model. 
  • Actively supports the market team to deliver high performance using a range of mechanisms including coaching, performance management, incentives, and talent retention.
  • Ensures that the team conducts business to the highest ethical and professional standards, consistent with Exact Sciences guidelines and policies and regulatory requirements.
• Consistent demonstration of exceptional leadership qualities, including but not l