Privacy Program Manager
IncodeAbout the role
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About the role
The Privacy Program Manager will play a pivotal role in supporting and enhancing Incode’s global privacy program. This role involves developing, implementing, and managing privacy compliance initiatives, with a focus on biometric data and global data protection regulations. The ideal candidate will have deep knowledge of privacy frameworks and a passion for advancing privacy-centric business practices.
Qualifications
- Bachelor’s degree in Law, Business, Information Security, or a related field (Master’s degree or JD is a plus).
- Minimum of 3 years of experience in privacy, data protection, or compliance roles, preferably within a technology or SaaS environment.
- Professional certifications such as CIPP/E, CIPP/US, CIPM, or CIPT are highly desirable.
- Strong understanding of global privacy laws and biometric data protection requirements.
- Experience conducting PIAs, DPIAs, and managing privacy frameworks.
- Experience with data governance tools such as OneTrust, Transcend, etc.
- Excellent communication skills and the ability to collaborate across multiple teams.
- Strong organizational skills and attention to detail.
Key Responsibilities
- Lead and manage the operational aspects of the global privacy program.
- Ensure compliance with global data privacy laws, including GDPR, CCPA, LGPD, and other relevant frameworks.
- Manage Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs) related to biometric data processing.
- Collaborate with cross-functional teams to embed privacy-by-design principles into products and processes.
- Monitor, analyze, and report on privacy compliance metrics.
- Manage and respond to Data Subject Access Requests (DSARs) and other privacy rights requests.
- Develop, maintain, and deliver privacy training and awareness programs.
- Support contract reviews and negotiate privacy-related terms with clients and partners.
- Track regulatory changes and advise on their implications for Incode's products and operations.
- Support incident response and manage data breach notifications in coordination with security and legal teams.
- Maintain privacy documentation, including Records of Processing Activities (RoPA) and internal policies.
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- Context, not control
- Highly aligned, loosely coupled
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