AI Governance Manager - Third Party Risk Management

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: bringing our heart to every moment of your health. This purpose guides our commitment to deliver human-centric health care for a rapidly changing world. 

The AI Governance Third Party Management Manager plays a vital role in enhancing CVS Health’s AI risk management framework for third-party relationships. This position will be responsible for promoting effective risk governance practices, assisting in the maintenance and adoption of third-party risk policies and standards, streamlining and optimizing risk assessment processes, and identifying actionable insights to mitigate compliance and operational risks. The AI Governance Third Party Management Manager will play a key role in fostering collaboration, driving compliance, and continuously improving third-party risk management within the organization. 

Primary responsibilities:  

• Support AI Governance Third-Party Risk Management lifecycle operations, ensuring execution and alignment with organizational strategic goals. 

• Communicate AI Governance requirements and collect evidence of compliance from Third Parties   

• Engage CVS Health AI Third Parties to communicate CVS Health AI Governance requirements and collect evidence of compliance. 

• Document CVS Health AI Third Parties engagement through assessment reports and relevant documentation. 

• Manage Third Party Use Case Inventory to support CVS Health AI compliance and insights efforts. 

• Analyze data and generate actionable insights to identify and address third party compliance gaps, recommending appropriate corrective measures. 

• Identify opportunities to enhance operation efficiency through automation and optimization for AI governance third party management program 

• Design reporting and metrics frameworks for project management and executive-level reports to provide a strategic view of AI governance to key stakeholders. 

• Collaborate with cross-functional teams, including procurement, third-party risk management, security, privacy, to ensure alignment and collaboration on AI governance initiatives. 

• Actively engage the CVS Health Business Owners to promote understanding and adoption of AI policies and standards framework, fostering a culture of responsible and ethical AI use. 

• Keep abreast of relevant AI regulatory guidelines and ensure compliance of AI initiatives with evolving regulations. 

Required Qualifications

• Minimum of 3 years’ experience in AI program management and driving cross-functional collaborations. 
• 3 years' experience with data visualization and reporting tools (e.g., Tableau, and PowerBI).   
• 3 years' experience with AI technologies such as machine learning/deep learning, natural language processing (NLP), computer vision and Generative AI (specifically large language models).  
• 2 years' experience with project management tools (e.g. Rally, Jira, Quickbase etc.)
• Demonstrated knowledge and understanding of AI governance principles, including ethical considerations, regulatory compliance