Communications & Change Management Analyst, Special Projects Group (SPG)

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

Position Overview:  

The Special Projects Group (SPG) Analyst – Communications & Change Management will report to the SPG, Director and will support the execution of key initiatives across Kaseya. The SPG team is a critical enabler of Kaseya’s value creation thesis, working on prioritized strategic efforts in coordination with Executive leadership. This group is backed by the Board, sponsored by the CEO and is specifically designed to be at the center of Kaseya’s execution of initiatives, driving growth and optimization.  

Key Responsibilities:  

• Support the execution of high-impact, strategic, cross-functional initiatives by partnering across the SPG team and key counterparts throughout the organization to assist with the change management, communications, and training activities necessary to successfully implement and adopt new business processes / technologies or successfully navigate other types of change.   

• Support the overall strategy / approach and detailed plan to lead the organization through change; drive detailed planning to guide full execution / implementation of the solution.  

• Develop and deploy change activities as required for specific projects, incl. drafting communication materials and / and delivering training materials.   

• Ensure change activities are aligned with the overall project timeline and key milestones and are integrated with other work streams as required.  

• Execute and drive progress in a fast-paced environment, upholding the values and goals of the organization to build solutions that are scalable and enable growth of the organization.  

• Drive progress and achieve results by clearly defining tasks, ownership, and timelines; effectively identify and manage risks and issues, escalating as needed.   

• Assess the impact of changes on business units, teams, and processes, collaborating with stakeholders to identify risks and dependencies. 

• Aid with the execution of CFO / COO specific organizational communications and culture initiatives, incl. employee engagement surveys and townhalls.  

• Learn to navigate organizational dynamics, working across functions and levels to build relationships, gain an understanding of business processes, and support the design / implementation of solutions for improvement. 

• Support timely and effective stakeholder communication and engagement across key strategic projects; draw connections and help align work where possible. 

 

 

Required Qualifications:   

• Bachelors' Degree in related field of study (such as business, management, human resources, instructional design, organizational behavior, or psychology) or equivalent experience.  

• Hands-on/applied experience designing / executing organizational change manag