Regional Lending Specialist Coordinator

Job Summary

The Regional Lending Specialist Coordinator is responsible for a team of Lending Specialists and is required to manage, train and help to facilitate development of the Lending Specialists. The Regional Lending Specialist Coordinator will also be responsible for performing duties related to their own loan portfolio that includes, but not limited to loan origination, loan servicing and portfolio management. The Regional Lending Specialist Coordinator works closely with the Regional Relationship Manager and Relationship Managers in their region in monitoring performance, providing feedback and implementation of Bank strategic initiatives.  Credit Administration will conduct periodic meetings with the RLSCs to identify areas for consistency and opportunities for process enhancement.

Essential Duties

·       Provide oversight and management of new/current Lending Specialists with direct training in the Lending Specialist position. 

·       Directly responsible in the hiring, promotion and evaluation and disciplinary actions as necessary for the Regional Lending Specialist personnel.

·       Drive the development and documentation from process enhancements within the branch and Credit Administration.

·       Educate through instruction and supervision providing feedback to ensure that trainees develop the skills required for loan processing, reviewing entity documentation, and ensuring compliance, based on established policies and procedures.

·       Work with frontline stakeholders and Credit Administration to drive consistent work products and drive efficiency changes within their respective region. 

·       Travel to other branch locations to acclimate new Lending Specialists to their domicile location and to provide additional support and oversight as needed to all Lending Specialists in their region. 

·       Responsible for monitoring the work product and work flows for all Lending Specialists in their region, by reviewing submissions for approval, loan documentation and communication with Credit Administration. 

·       Demonstrates exceptional client service at all times during interactions with clients to reinforce and exemplify the Bank's history, mission and standards.  

·       Prepares and conducts training for Bank wide meetings and also within the region as needed. Primary person responsible for training any new processes or initiatives. 

·       Conducts reviews of existing processes, procedures, and forms in order to provide feedback and recommendations to improve efficiencies. 

• Review and scrutinize organizational/entity documentation for safety & soundness and CIP (Customer Identification Program) & CDD (Customer Due Diligence) compliance. 
• Verify and examine the accuracy of the information and supporting documentation provided during the loan application process.
• Initiate the ordering of appraisal reports, credit reports, UCC searches, and other due diligence information required for loan processing and underwriting.
• Prepare various forms required for approval, order loan documents and identify exceptions accordingly.
• Facilitates document signing process and adequately address customer questions and concerns.
• Maintain Notary Commission & perform Notary Public duties for the Bank.
• Perform other duties as assigned.

Required Knowledge 

• Bank Secrecy Act

• Complaint Documentation Policy

• Fair Credit Reporting Act

• FDIC Insurance

• Regulation B (ECOA)

• General Operations

• Regulation BB (CRA)

• Loan Products

• Regulation CC

• Loan Documentation

• Regulation DD

• New Account Procedures

• Regulation E (EFT) 

• Privacy Laws 

• Regulation H (Flood Insurance)