Spare Parts Administrator

The overall responsibility of this position is to provide excellent customer service, handle customer’s inquiries in a professional and timely manner in order to maintain a good business relationship with our customers and to provide spare parts support to both internal and external customers. Provides administrative support by maintaining in a professional and accurate manner turnover sheets, database of tools and carry out general office administrative duties.

Responsibilities

• Provide excellent customer service to customers, by following up on orders and answering customers request promptly.
• Handle spare parts inquiries and all according duties as follows:
  • Maintain inventory accuracy in stocks
  • Update lists of superseded parts
  • Provide recommendations to management
  • Offer, order, sell and ship spare parts to customers
• Administer inventory / inventory adjustments.
• Perform inventory cycle counts.
• Expedite backorders.
• Prepare all paperwork for sea freight shipments to Liebherr affiliate companies.
• Maintain typical spare parts lists.
• Generate recommended spare parts lists.
• Review inventory stock requirements.
• Input pricing data for spares.
• Quote, Purchase, Sell and Invoice Maritime Cranes Spare parts.
• Process warranty claims sales orders.
• Confirm receipt of warranty returns from customers, issue warranty credits.
• Arrange warranty returns of defective parts to LWN/MCR, by air freight, UPS,DHL or FedEx.
• Handle Repair orders – follow thru repair process, quotes, invoice.
• Arrange delivery of defective parts to repair centers.
• General administrative office duties such as accurate records keeping of orders, scanning, filling.

Competencies

• Education and Experience: high school diploma or GED equivalent and at least one year of experience or the equivalent combination of education and experience.
• Good communication skills- verbal and written.
• Customer service skills.
• Bilingual is preferred – English mandatory / Spanish desired.
• Proficiency with MS Office.
• Demonstrates strong organizational skills.
• Ability to multi-task in professional manner.
• Punctually and professionalism.

Our Offer

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Referral Bonus: Tier IV

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jose Matrille.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.

One Passion. Many Opportunities.

The company

In line with its international growth, Liebherr’s venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr’s manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.

 

Location

Liebherr USA Co.

15101 North West 112th Avenue

33018 Hialeah Gardens, FL

United States (US)

Contact

Jose Matrille

zay.matrille@liebherr.com