Retail Supervisor- Coors Field - Coors Field Retail Merch Stores

Job Description

Coors Field is home to the MLB Colorado Rockies in Denver, Colorado.  Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do.  Within the ballpark we have our top tier guests and clients that expect nothing but the best –luckily the best is what we deliver. 

The Retail Supervisor coordinates store operations, supporting and training the utility workers and 

cashiers. Assign the day’s work tasks to the Sales Associates and General Utility Workers; ensuring 

all preparations are completed in advance for the day ahead and that the team is on task for 

delivering superior guest service. Retail Sales Lead Workers are expected to serve as an example for 

the Retail Workers and General Utility Workers to aspire to; continually going above and beyond, 

delivering outstanding customer service, and successfully resolving any guest situations that may 

arise. Furthermore, they will maintain a professional and enthusiastic atmosphere even in the 

absence of management. 

 

 

This position is considered an Hourly/ Seasonal/ Part-Time Employee

Compensation Data

COMPENSATION: The Hourly rate for this position is $22.00 to $22.75. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

 

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

 

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Compensation Data

The hourly rate of pay for this position ranges from $22 to $22.75. This is Aramark’s good faith and reasonable estimate of the rate of compensation for this position as of the time of posting.  

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.   

   

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. 

Job Responsibilities

• Perform all Sales Associate and General Utility Worker duties 
• Hold pre-shift meetings to ensure that the team is aware of the day’s tasks, visiting VIPs, Be the 
• Difference & Safety of the day and any other miscellaneous information to ensure successful operations 
• Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests. 
• Ensure all guests are greeted when they walk into the store 
• Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals 
• Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively 
• Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner 
• Keep an inventory of stock, noting any out-of-stock items or possible shortages 
• Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand 
• May be required to complete monthly safety inspections and file incident and injury reports on an ongoing ba