Senior Supply Chain Associate - International

As Senior Supply Chain Associate in our International building, you will be responsible for performing a variety of physical, clerical and customer support tasks associated with distribution, materials handling, international shipping and export documentation. 

Exceeding customer expectations is one of our guiding principles at IDEXX. Our credibility as a company relies on our ability to deliver quality products to our customers on time and with no disruption to their business. IDEXX’s Worldwide Operations Team works to meet this challenge each day with a global network of distribution hubs and a focus on efficiency, regulatory compliance, and continuous improvement. 

Schedule: This is a first shift position, Monday-Friday, 7am-4pm.

In this role you will 

• Prepare documentation and products, ensure accuracy of documentation and shipments, and troubleshoots and resolves issues as required 

• Pick, packs, and ship products to international customers and distributors 

• Assist with or coordinate international shipping 

• Maintain a clean, orderly, and safe warehouse and environment. 

• Investigate any discrepancies or system errors during the international shipping process. 

• Support all outbound international pick, pack and shipping process for small parcel orders. 

• Follow packing and shipping instructions in SAP and in email. 

• File AES information on ACE website for all shipments valued over 2500 

• Identify and process Dangerous good materials that require dangerous goods declaration. 

• Understand and execute IATA compliant packaging and labeling for International orders. 

What you will need to succeed 

• High School diploma or equivalent combination of education and experience. Associates degree or equivalent preferred. 

• Ability to work well under pressure and tight time constraints 

• Ability to effectively function in a team environment 

• Ability to prioritize work and handle multiple tasks simultaneously 

• Good computer skills and knowledge including SAP, Microsoft Word and Excel preferred 

• Excellent customer service skills 

• Ability to work flexible hours 

• Able to follow all Standard Operating Procedures (SOPs) and applicable ISO regulations 

• Able to properly lift up to 70 pounds; ability to move up to 100 pounds with assistance 

• For distribution and material handling work: Certificate to operate a forklift may be required; certificate to work with hazardous materials may be required; knowledge of export documentation and international traffic may be required; previous experience with dangerous goods is preferred; knowledge of customs rules, regulations and export documentation preferred 

Physical Demands 

• Warehouse-type environment 

• Ability to lift 50lbs.