Jobs and Careers

Sr. Salesforce Developer

United States, United Statesfull_timeVerifiedPosted 3 Apr 2026

About the role

About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

We are seeking an experienced Salesforce Developer to help maintain and enhance our Salesforce instances and processes to allow our organization to scale and our users to thrive. As a part of the Enterprise Systems team, this role will directly impact performance, security and effective business processes by partnering with all teams across Lyra Health.

We care deeply about making a difference in people’s lives and hope you do too!

Remote candidates must be physically located within the United States.

Responsibilities

Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions

Experience working with Sales teams and Sales support organizations

Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, and Salesforce Knowledge.

Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems like Five9/Genesys, ERPs, or issue-tracking software like Jira).

Able to act as thought leader and subject matter expert for sales processes

Drive defining, estimating, and shaping technical approaches/solutions using best practices

Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components

Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation

Design and implement custom solutions using Salesforce integration tools such as APIs, middleware platforms, and connectors to meet needs of business

Conduct investigations and analysis to provide recommendations regarding technology improvements, development best practices, standardization, and upgrades

Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience

Maintain and configure development and test instances for our internal sandboxes

Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders

Qualifications

5+ years experience with the Salesforce application in a technical and/or functional role that has owned defining and delivering custom enterprise solutions

4+ years of development experience with Salesforce (Apex, Lightning Components, Force.com APIs and Web Services) or other relevant programming experience

5+ years of experience in general technical development and support

Experience in working with Service Cloud, Design, develop, and implement complex custom solutions within Salesforce Service Cloud utilizing Apex, Lightning Web Components (LWC), and declarative tools (Flows)

Experience working with Sales Cloud, Service cloud, Data Cloud a