Director, Data Analytics

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.  It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, and the UK!
At Bazaarvoice, we believe in the power of data to drive growth and deliver exceptional customer experiences. We're seeking a visionary leader to head our Enterprise Data & Analytics function, someone who can take charge and revolutionize the way we leverage internal business data to unlock new opportunities and elevate our customer service to unprecedented heights.
In this role you will serve as the expert technical and cross-functional leader by spearheading the development of reporting and analytics capabilities across all departments and influencing teams to develop and execute data strategies that align with our ambitious growth goals. These technical and leadership skills will help you empower our teams to make informed, data-backed decisions by fostering a culture of data literacy and promoting best practices. As an ideal candidate you can demonstrate a deep understanding of data management programs, team building, and best practices while consistently delivering significant business value through iterative methods.

What you'll do:

• Building and scaling the team (both direct and indirect) responsible for managing business data.
• Define and manage the roadmap of business data initiatives.
• Oversee design and delivery of data models, reports, dashboards, and other BI initiatives, being hands-on when necessary.
• Championing the data vision and fostering a strong data-centric culture.
• Build productive partnerships with teams across Bazaarvoice
• Define and enforce enterprise data governance policies, processes, & tools
• Develop enterprise data dictionary to ensure consistency across the business
• Establish and manage data quality KPIs

Who you are:

• Eight plus years of progressive leadership experience in leading cross-functional teams and enterprise-wide data programs.
• 6+ years of relevant data management consulting or industry experience (master data, metadata, data architecture, data governance, data quality, data modeling, data standards, data strategy)
• Expertise in Snowflake, FiveTran, DBT, and Tableau and similar technologies
• Strong data management background that includes driving strategy, architecture, governance, tooling and enablement
• Ability to effectively drive consensus across organizations and lead by influencing.
• Technical and non-technical communication skills at varying levels in the organization, including the executive level.
• Experience staffing and managing a team spanning multiple geographies and time zones.
• Experience in integrating complex, cross-corporate processes, and information strategies, and/or designing strategic metrics and scorecards
• Experience with data related to mainstream SaaS business technology systems (Salesforce, Marketo, Netsuite, OpenAir, Jira, etc).
• BA/BS required; MBA or other relevant Master's degree preferred (eg: engineering, computer science, statistics, applied mathematics or other related fields)

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