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Customer Service Rep, Long term care
Andy Frain ServicesHuntington Beach, United Statesfull_timeVerifiedPosted 4 Jun 2026
š° $40,000/yr($38,000/yr ā $40,000/yr)
About the role
Offering $19 to $20 per hour
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This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center.
Job Responsibilities:
- Log all incoming calls
- Hours 9am to 6pm
- Warehouse - cleaning of medical equipment
- Add new residents to existing LTC customer data base as necessary
- Follow up on delivery of requested items
- Answer questions and troubleshoot customer issues
- After-hours dispatching when scheduled
- Read and analyze documents such as customer orders
- Effectively communicate with co-workers and customers alike
- Help with the training of employees
- Apply common sense understanding to carry out oral and written instructions
Education and Experience:
- High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
- Computer literacy is necessary
Physical Demands:
The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.
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