Senior Site Superintendent -Virtual, US

About Diversified:
Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology.
What to Expect:
At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you’re ready to grow, create, and make an impact, Diversified is the place to do it.


How You’ll Contribute:


The ESS Installation Superintendent is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients’ buildings. The Superintendent needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. The installation can include rack and enclosure build outs, panel terminations, device installation, testing and troubleshooting.  The Superintendent will be responsible for our most complex system designs, will mentor other technicians and set an example in all aspects of the job.


What You’ll do:

You will be expected to review the BOM at the beginning of every job and know the material required for your job.

Make note of what is required (or not required) and communicate that with your Project Manager and the Design Engineering team.

Keep job within scope of time frame given.

If it cannot be managed, it is your responsibility to communicate that with the Regional Supervisor/Project Manager/Program Manager so that management can understand why the job is not getting done in time.

Take ownership of job schedules and hold technicians/lead technicians accountable for the work done in the time frame that is given for the job.

Maintain the schedule given for the job and follow DIV28 specifications for quality control.

Maintain communication with Regional Supervisor on a weekly basis and keep written records of the following on One Note:

Expected milestones for each week

Work accomplished with technicians/trades (sub-contractors, GC, EC)

Project issues

Discuss problems that may arise

Site Readiness Document

Site Inventory (Kept up to date at minimum on a monthly basis)


Redlines/RFIs

Communicate the need for assistance and guidance for any work that is required for the job.

This may include labor problems as well as technical issues.

Catch problems to the best of your ability in the drawing and/or matrix.  Communicate it to your Project Manager/Design Engineer ASAP.

Prioritize your time properly and be able to manage multiple sites at a time.

Maintain constant communication with staff/sub-contractors on any job site.

Delegate any/all work to your technicians/lead technicians/sub-contractors on any given site, even when you at different locations.

Maintain inventory and keep a record of it online and easily accessible for everyone to see.  (using OneNote for record keeping).

Communicate with Regional Supervisor/Project Manager if equipment is missing/defective.

Getting replacement inventory may be delayed due to lead times, hence it is very important to notify the appropriate party ASAP.

Operate in a positive team environment to share knowledge and further develop skill sets/proficiency.


Complexity: This level of technician will be responsible for performing tasks on clients’ job sites with no supervision. This position is responsible for coordination with clients, contractors and subcontractors. This position will be the key and only senior field supervisor in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. This position requires the highest level of technical and people skills.

Decision Making Authority: This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions. This position is independent and will need to make onsite decisions on behalf of the PM. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.


Physical Demands: The physical demands described here are representative of those that may be met by an employee